A-ROSA Scharm�tzelsee

What People are saying

SUPERB for large business conference

mcqkeron 20/02/2017 20:46

If you're considering booking the A-Rosa Scharmuetzelsee for a business conference, DO IT NOW and don't look back! You won't regret it. We just hosted a 3-day conference for ~170 colleagues at this location, and we were extremely pleased with the organization of the meeting spaces, the food (both at the restaurants and the "break" food), and the service was unbelievably good. We were apprehensive at first that our large group could only be accommodated with buffet-style meals...but the A-Rosa Marktrestaurant buffet isn't how you normally think of "Buffet". Think instead of a Vegas-style buffet, with stations and tons of choices and good quality, not just quantity. And the selections were different every night. Our attendees kept commenting on how GOOD the food was. (I myself am not ashamed to admit that I ordered the room service creme brulee multiple times.) And the meeting space prep was outstanding! It wasn't just tables and chairs - they provided a pen, notepad, and drinking glass at each station, and beverage selections at each table. And some magic meeting room fairy refreshed it every night! Each morning, every meeting room was pristine and fresh with new supplies. And we had some complicated requests - i.e. this room needs this configuration in the morning, but another configuration in the afternoon, etc etc. And the A-Rosa managed it with ease and professionalism. The staff was amazingly supportive - Katherina and Carolin on the events team, Olaf from the facilities team, and Martin from the concierge team were especially outstanding. From crazy requests for special break foods and room deliveries to managing the airport/train shuttles with nary a hiccup.

Other things of note: They provided a golf cart for our planning team to use while we were there. SUPER helpful. The Spa, though our group didn't get to use it much, is expansive and impressive. Multiple pools and saunas. The outdoor pool was warm enough that people were swimming in it (in February!). Our group did make use of the onsite activities/incentives, like curling and archery and GPS racing. Really fun and convenient!

I'll say it again - YOU WILL NOT REGRET booking a large group event or conference here. Excellent experience; very impressed.

Classy and Relaxing - trying to give this an Excellent rating but the Trip Advisor rating scale isn't working properly

Carmen Non 14/02/2017 20:09

We stayed for two nights over Christmas. They offer a special Christmas program with activities geared toward families and couples, such as a visit from Santa and a pretty angel assistant and if you register ahead of time, Santa will call your kids by name and give them a gift! Those of us without kids enjoyed hiking in the forest which was easily accessible and very beautiful - even in the middle of a rainy winter day; and we spent a lot of time in the spas - every day they offered a schedule of group activities and wonderful saunas. The meals were very good (although they don't know what 'Vegan' means - they try - and they do offer soy milk as an alternative to cow's milk at the breakfast buffet!); We stayed in one of the rooms with a balcony and view of the lake. It is a lovely well-appointed and romantic room. The saunas became quite crowded Sunday afternoon and there were a lot of teens (adult sauna is age 13+) which was a little awkward for us Americans; And someone took young boisterous children into the adult only serenity pool which was annoying; but we will definitely come back, probably during a school week, for a quiet wellness getaway. The service was good considering how busy they were. They were obviously very busy but always polite and accommodating.

Relaxation

gerdagumon 15/08/2016 21:50

We stayed at this hotel resort for four nights. The pool and spa facilities are very good and the massage treatment were also good. The breakfast and dinner buffet was great. We rent a byke and the surounded area is like a dream. The staff was very friendly and healpful. We will come again soon !!

Short Getaway

Nitzan Ton 06/06/2016 21:00

We stayed in this hotel for one night. We booked a room with lake view, and indeed the view from the room (which was tastefully decorated) was wonderful. The pool and spa facilities were good, the breakfast buffet was great. The hotel also has its private beach on the lake, which is a short walk from the hotel, and offers guests a quiet place to relax.
After being used to below average service in Germany, we were pleasantry surprised by the very friendly and attentive staff.

An average hotel after all

Talshalevon 24/05/2016 17:39

We received a voucher for a special room as a gift for our wedding. The hotel was supposed to have special things at the room, but forgot, and remembered only when we checked-out. They also asked us to pay for the room, even though it was already paid. The Spa area and the pool are amazing and clean, the staff are very nice. The rooms are clean. If you come without a car, you have no options outside the hotel area. They forgot to mention that on one of the evenings you have to eat at their restaurant because all the others in walking distance are closed. Dinner (great one, but still...) is 35 Euro per person, drinks excluded. Over all, nice place, but not more than that.