The Animation team is so good and nice and thanks so much for Sam and Katya and Nastia the hotel have nice view the restaurant and is good but the food not so good and the rooms is clean we enjoyed our holiday and trying this hotel
Do not believe false reviews.
mrfinn171061on 04/08/2017 10:17
This is a genuine reivew. The hotel by any standards is shocking. It is not all inclusive as a lot of things are very limited or you have to pay for them. The rooms, plaster falling off the walls, exposed electrical wires, safe not working,patio door not locking. The food. The worst I in all my travels have experienced. It is unedible slop. Dirty dining area,dirty staff uniforms dirty tables and crockery.instant coffee and powdered milk. Restricted snacks, no fresh fruits, believe me it really is that bad. Hotel, everywhere you go things are broken,dirty and dangerous. It would be closed down in the U.K.
Good points. The beach and bay is good for snorkelling, the are a lot of dead corals and rubish on the sea bed from the hotel, but plenty of fish to see. Animation team are Russian girls who try really hard. The cleaners do a good job if you tip them each day. That's all really, just one of many depressed Egyptians included who feel they have wasted their money on this hell hole. Genuine British traveler, not fictional review by hotel managers or friends. No one in their right mind would praise this establishment.
The best hotel in hurghada
Ahmed Mon 03/08/2017 16:00
Friendly animation Sam, Katya , nastya and Jimmy thanks for animation team fantastic team 💪 , the hotel in nice place beach nice and clean , I advise you to go there you will enjoy 100% , food is delicious and House keeping is professional , swimming pool is clean and normal size , the have animation evening program after dinner . GO THERE!!!!
A Confusing Review
Paulette Aon 01/08/2017 09:26
Dear concerned person of the hotel, First of all, I am confused of what I will write.. This place has many privilages also as many flaws as you can find.
Let's talk about the privilages first.. The location is great by the mountains and on a hill ... Design is extraordinary making you have this great sea view with every single step you walk, at your rooms.. etc. Also, the place's design looks like you are living inside the ocean with names of restaurants as "Noah's arch", Aurora and so on ... That was great and I loved it :)))) Hats off ...
Food was fine ... Can't say anything about it .. Beach was great yes ... Animation team is working hard every day ...
Staff are always trying to help with every single problem they face .. and every single COMPLAINT we have made They need to be thanked .. and to be TREATED WELL.. Yes, we have complained a lot ... And that was devistating ... We came to this place because of its good reputation we heard about ... All of our couple of day we have complained several times about: - discrimination between us egyptians and foreigners - قلبت علي بلطيم (المعني في بطن الشاعر) - Rooms always need maintenance in everything, conditioner, plumbing, electricity And every single time something has been repaired the other is out of order ... - lack of towels on the beach and in rooms yesterday Because of the gas problems ... Which will get us to the next point - electricity was out today morning in all the hotel ... Due to gas problems !!!!! In this hot weather Do you think that this will get you higher rates and more guests ... I THINK NOT ... YOU ARE NOT TAKING ADVANTAGE OF THIS PLACE IN THE RIGHT WAY .. SOONER OR LATER IT WILL BE MUCH WORSE .. KEEP IT UP IF YOU WANT THIS RAPID FAILURE.... I ONLY GOT YOU a 2-star rate because of the view and the helpful stafff ... الجدعان ... واسمحلي اقول انهم جدعان لانهم خايفين علي اكل عيشهم ايا كان سياسة المكان ايه ... عارفين يعني ايه بيتعاملوا مع ضيوف .... Thank you for this terrible vacation ...
One of the best hotel in Hurghada
Eng-Ahmed Aon 21/07/2017 19:38
Is one of the best and the finest hotels I have seen in Hurghada where the location is excellent and the atmosphere is calm and comfortable for the nerves all the staff are very friendly and smiling constantly service above the excellent and all the rooms overlooking the beach, where the view is wonderful and wonderful and the best thing in the hotel is the team Animations, which they make of great effort and great All of them are friendly and always smiling and do their part to complete and best face and especially the most beautiful (Nastya) really really loved this place lacks only interest in swimming pools little