What People are saying

lies may be old but is nice!

James Gon 28/03/2017 17:16

It was rely great it was a great place to relax right before my piano competition at state. (i won) After that the breakfast not much but the swimming pool was very nice. Also It is in a great location and the staff are rely nice. I do not know why other people think it is bad it is just old but nice.

DO NOT STAY HERE

Rachel Zon 20/10/2016 06:52

I booked this hotel last minute for homecoming as it's in a great location-one of the only walkable hotels close to Wartburg. Before I sat what's wrong there was something right - the staff is incredibly nice and helpful-no complaints there! This hotel still has smoking rooms which I did not know existed. We checked in and were put in a smoking room-the smell was so bad that we both got headaches. But the first desk was great and switched us rooms. The second room was non smoking but had what looked like black mold, soggy carpet, rotten floor boards, ripped wall paper with more mold under it, water damage, and what looked like bed bugs (could just be bugs but they were on the sheets). We ended up leaving and traveling to Cedar Falls to stay in a Marriott. The staff offered to help but since I booked on Hotels.com I knew it was a 3rd party and they could not offer a refund-but they were very helpful. I'm just in shock that a huge chain like Americas Best is letting this hotel have their name. This hotel is definitely not approved for guests-if there are some kind of hotel standards or codes this hotel is not up to standards. I hope there are some changes made as this hotel is on a great location and could be wonderful.

Poor conditions

Kimberly Yon 25/09/2016 23:18

Overall the room was poor. Bathroom had mold growing. Taking a shower a huge black spider visited me. The floor by the outside door was soaked. The WiFi worked on my phone, but not my laptop. The overall cleanness of the room was poor. The floor you could tell it was vacuum, but the carpet by the outside door was darker then the rest (now I knew why). The walls desperately need a new coat of paint. The bathroom is desperately in need of an update. I do not like to give a bad report to someone unless it is needed. I am afraid it is really needed here.

The Shining Movie Set? Icky. Icky. Just not a good experience at all.

Shawna Con 29/06/2016 02:32

This whole experience reminded our family of the movie The Shining. Dirty sheets with blood on them, hot tub with no bubbles/jets, black mold on the fan above the pool, musty smell to our room, run down grounds (old tennis court) that felt like a scary movie set, creepy people hanging outside barefooted, a continental breakfast (should not be called that) that was slim pickings, and just an overall run down facility. While the staff was super nice, and I realize you get what you pay for (it was much cheaper than other hotels in the area)...the online site where we booked this hotel made it sound like it has things it no longer can provide. To me that is false advertising. I just don't know if this place should really be open for business (health hazard and such). I realize it was once a grand hotel, but today it seems like Jack Nicholson (The Shining) should be around one of the corners at any minute. Maybe it was the 1973 decor, but I felt freaked out the entire time I was there and could not wait to leave. My kids did not want to sleep and got scared in the middle of the night when they discovered the blood on their sheets. We won't be back and I will be surprised if the place will be open in a year. The key pad locks to the outside did not work and anyone could enter the building at any time. I am not typically a negative person and I am all for seeing a business find success. It will take a lot of money and elbow grease to fix all of this hotel's issues. I am sorry to be so blunt, but I found the experience pretty bad. Still think the staff was very polite and kind, and I wish the owners all the best in renovating this place before its doors are closed due to all of the above.

Staff very friendly. The gal was great and the man was also nice. I did not want to complain to them because they were so nice. I just wanted to leave. In hindsight I would have gotten a discount.

Only if it's your last resort....

Kevin Son 12/06/2016 16:13

Pretty bad - outdated, in disrepair, pool water cloudy/questionable, bfast; toaster w/ bread, dry cereal, juice/milk/coffee & Little Debbie bfast cakes. Noisy air conditioner, thread bare sheets. Sketchy Wi-Fi. Pros = a working ice maker, plenty of towels, pleasant staff.
The place kind of looks ready for demolition.

For us, it was this or a $200 smoking room miles away. With a sense a humor, we got through it. We paid $65. If you an get it for under $50, you'll feel less taken.