The only reason this hotel can survive is it's Monopol as the only airport hotel with Amman airport operating the majority of its European flights in the middle of the night.
Please be aware that the hotel does not store luggage. So if you feel like heading into town after checking out and picking up your luggage on the way back to catch your late flight - forget it. I talked to the manager, the fact that luggage storage explicitly was advertised on booking.com did not seem to matter much to him, in fact nothing seemed to matter much to any staff in this hotel. He could have cared less about my situation.
The Dead Sea with its wonderful hotels is only an hour away from the airport with cheap taxis available - next time I will head down there directly no matter the time of the day. So would I advise anyone else - just skip this place.
Amman Airport Hotel - not a 4 star
Duckeson 12/08/2017 19:02
cons: maintenance not kept up in the building; elevator buttons don't always open door or move the elevator on the 1st try; dining facilities are less than adequate; not much variety in food; a 4.99% charge is automatically added to all purchases (gift shop, etc) inn addition to the TWO taxes already required; no iron or ironing board in rooms; can hear people in hallways; pros: shuttle service is convenient; and free to guests of hotel; amenitiies such as soaps, etc. are nice;
Fantastic, affordable, quiet despite location
Amer Hon 02/08/2017 13:51
despite the proximity of the hotel to the airport, this hotel is very quiet, very comfortable, clean, great food and venue to invite guests and conferences. The events manager [Mr Zakariah] was fantastic, helpful, professional and prompt and this approach was reflected in the culture of the hotel. Nice food and great restaurant
Best solution next to the airport
hirokokesimon 22/07/2017 09:57
Great location, the hotel was located very close to the airport and the airport pick up shuttle was very useful as I was traveling with 1 year old baby with luggages. Recommended for travellers really looking for a quick comfort a rest after a long journey!
Wish there is a Zero Star Option I won't even give it to them
Ruba Hon 15/07/2017 10:39
Horrible Horrible Staff and Hotel , so we went to use the pool and my 7 year old son has celiac disease and i have with me all the papers from the doctor just incase any trouble with the food cause i carry my sons food with me . so on the security door i was telling the lady that my son has celiac he is not allowed to eat anything or he will be harmed .. so this lady started yelling in front of my son saying (allergy no allergy food or no food this food is not allowed to come in).. when i saw my sons look with the disappointment and the shock i can't tell how I felt how can someone be so Nasty Rude to this extend !! anyways i went to the reception i asked for the manager they followed me inside i explained to the receptionist he goes i can order healthy food for you i am like he doesn't eat anything !not that this lady stopped talking or yelling all the time in the background she kept saying nothing is coming in nothing and i am searching all your bags on and on >>>>> long story short had to wait for like half an hour for the manager but he was praying so no one came and we decided that we need to go somewhere else cause what type of hotel is this!! i promise you zero education or knowledge of hotel or how to talk to guest or treat them not even a smile u feel your going to visit someone in prison !!!