What People are saying
A bit of a disappointment.
kalamanzoo2017on 31/07/2017 08:19The apartments are in a nice location in a residential area of Lloret de Mar.
We had paid for a sea view room, unfortunately we had no view of the sea, despite being 4 floors up, due to the trees surrounding the perimeter of the pool. When I mentioned this to reception I was told 'yes, but it's still a lovely room', which was hardly the point,
We ate in the restaurant/ bar a couple of times and the food was nice, those who worked there were also very friendly and helpful.
3 days into our stay, there had been no towel or bed sheets changed, my husband went to reception to inquire about the frequency that they should be replaced. He was told three days however there was no one in to do it that day and they would be changed the next day. They were, in a way, as in we were left a big pile on the sofa for us to change the bed ourselves. This happened each time, with absolutely no cleaning of the apartment either. During the second week we went 5 days with the same towels. My husband complained to reception, where he received no apology, on further questioning it turned out that the beds should have been getting changed, the maid just hadn't bothered. We also discovered to have your room cleaned is a further charge, this was not apparent on booking and I have never stayed in apartments that weren't cleaned at least once a week. Again no apologies were offered and when the maid came to make the beds she was very rude to us
We all loved the pool and it was kept very clean, unfortunately it could get very busy at times with non residents turning up to use it, especially on a Friday night and at weekends, they appeared to live in the local vicinity.
The free shuttle bus is a fantastic service, taking you to/from the supermarket or the beach, and the driver was very friendly and helpful.
Overall for the money we paid we expected better and felt that any time we questioned the staff about something we were unhappy with we were dismissed without our concerns being acknowledged and dealt with.
I would return to Lloret De Mar, but I would stay elsewhere.
Judging by the managements response to other negative reviews I'm expecting some cheeky response to this review, but myself and my husband were nothing but courteous when dealing with all staff at the apartments and everything that I have said is accurate and correct.
Value for money
Steinar2013on 30/07/2017 10:24We stayed in an apartment for a couple of days. Helpful and pleasant service. The apartment was ok for this low budget price. Shuttle service to the beach. Also in walking distance to the beach, shopping and restaurants.
Great stay at Els Llorers
Nikki Won 27/07/2017 21:20Very much enjoyed our stay. Apartment was big, light and very clean. Staff were all super friendly and helpful. We prepaid for breakfast and could choose whatever we liked from breakfast menu. All meals we had were very nice
Great place to stay
trudi321on 26/07/2017 09:24Really loved everything about Els LLorers
Staff - All the staff without exception were really friendly and helpful
Check In - Our flight was 2 hours delayed for we got in after midnight but checkin was straightforward and
while the bar was just closed the gave us some water/refreshments .
Room - We had Sea View room on 3rd floor , well equipped , 1 bedroom with Sofa bed in lounge, very
comfortable. TV had disney chanel for the Kids which you could change from Spanish to English.
The room is not cleaned during the week you have to do this yourself but they dropped in clean towels
Bed Linen once during the week and it was easy to drop rubbish down to the bins so this was not an
issue for me.
Location: Great location for me, 10 minutes walk down to Lloret ( 15 minutes with Kids who walk slower), just a
small hill up to apartments last 200 meters not a big deal. Courtesy Bus great for going , coming from the
beach you can just call back to the apartments to get the bus when you are ready to leave 9- 6 O Clock.
Otherwise Taxi just €8.
Shopping: The first morning the courtesy bus took us down to the hypermarket and collected us again with our
shopping, after that we shopped at the mini market beside appartments very reasonable and lovely fresh
bread each morning.
Bar , Food : The Bar staff were lovely and bar food was good reasonably priced ( only complaint was the
Cat that was around while you eat ( please keep the Cat away when people are eating). Entertainment at
night most nights some music etc and pool tables. There was a BBQ area so if you were there with a gang
it be nice to use that.
Pool: Lovely pool ( no lifeguard) fine for us as kids can swim and also I could see them in pool even sitting on my balcony. No problem getting sun beds.
Lloret - it is located on the quieter side of Lloret, lovely walks along the cliffs at each end of the beach. Spanisg
in Restaurants/ Supermarket /Taxi bar one exception were very sour/rude which was in complete contrast
to the staff at Els Llorers.
WaterPark : 25 € pp if you book on line and €33 if you book at hotel or get tickets at the gate. It says free Bus not included if you book on line but no one on Bus checks tickets ( Free Bus goes from Bus Station). If you pay full price you can get a return visit to the water park for €5, we went Thursday & Monday, Thursday was really busy and Monday much quieter less queing.
Overall very impressed with Lloret and would recommend Els Llorers for family with Kids and people who like somewhere a little quieter to stay, Thank you for a lovely Holiday :-)
Average accomodation, lovely staff
Allison Fon 26/07/2017 08:48Just back from a 2 week stay. Els Llorers is a 15 minute walk from town - ideal for us as it was quieter than staying in the centre - and the courtesy bus was very useful - especially back from supermarket. Accomodation was spacious (2 bed apartment overlooking the small pool) and basic - but had just about everything we needed. (One interesting feature was the bird nest in the ventilation hole in wall - wee birds hatched while we were there. ...) Pools were good, kids loved them. Food at bar was average - mojitos were above average. Staff were very helpful and friendly. Fresh towels and sheets delivered every 3 days.
Negatives? No air conditioning - very hot and humid at night. I see from previous reviews fans are available from reception - wish we'd known that! We kept windows open at night-which meant that there was a lot of noise from other guests returning very late. People were often in the pool very late - no one stopped them.
Overall - good value for money, fabulous staff but lack of air con and noisy groups of younger guests mean we wouldn't return unfortunately.