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Apex Waterloo Place Hotel

23-27 Waterloo Place,Edinburgh,GB,United Kingdom
Check in 15:00
Check Out
Comfortable, clean and convenient DrJo10 on 22/08/2017 12:57 3570 Reviews

Property Location With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Waterloo Place and minutes from Edinburgh Playhouse Theatre. This 4-star hotel is close to Princes Street Gardens and Greyfriars Kirk. Rooms Make yourself at home in one of the 187 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have separate bathtubs and showers and designer toiletries. Conveniences include desks and complimentary weekday newspapers, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Edinburgh? This hotel has 1029 square feet (96 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities.

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23-27 Waterloo Place,Edinburgh,GB,United Kingdom

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Hotel Details

Internet Facility Restaurant Room Service Swimming Pool Business Center Gym Spa Elevator Bar Travel Desk Laundry Ballroom Concierge Conference Facility Library Luggage Storage Multilingual Safety Deposit Lockers Sauna Steam Room 24 Hour Front Desk

Apex Waterloo Place Hotel

23-27 Waterloo Place,Edinburgh,GB,United Kingdom 4 Star Hotel
Check in 15:00
Check Out

GENERAL

Property Location With a stay at Apex Waterloo Place Hotel, you'll be centrally located in Edinburgh, steps from Waterloo Place and minutes from Edinburgh Playhouse Theatre. This 4-star hotel is close to Princes Street Gardens and Greyfriars Kirk. Rooms Make yourself at home in one of the 187 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have separate bathtubs and showers and designer toiletries. Conveniences include desks and complimentary weekday newspapers, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a steam room. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Edinburgh? This hotel has 1029 square feet (96 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and banquet facilities.

Hotels Photos

Apex Waterloo Place Hotel

Hotel Location

Apex Waterloo Place Hotel

23-27 Waterloo Place,Edinburgh,GB,United Kingdom
Ranked
#23 of 151 hotels in Edinburgh
Overall Rating 4.5Rating from 3570 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(379) couples(1818) solo(172) family(524) friends(420)

What People are saying

Comfortable, clean and convenient

DrJo10on 22/08/2017 12:57

We had a great 2 night stay for the festival. Delicious breakfast, spacious comfortable room and all the staff were charming and helpful. The hotel was quiet but located close to the station and all the main areas for the festival.

Very Disappointing Experience

robertwG3140XBon 21/08/2017 09:17

Having stayed at The Apex City as well as The Apex International on previous visits to Edinburgh, at these prices we expected a lot more than this. The rooms are not well appointed... why is there an extractor fan in the bedroom and not the bathroom?! Curtains don't close completely, light fittings poor quality, the bathroom basin had to be unblocked twice during our visit, the shower fitting wouldn't stay in place and the toilet didn't flush properly.

The breakfast was truly dreadful. Coffee was undrinkable, presumably reheated from several hours before. Toast arrives burnt AND stone cold. Cooked items are apparently welded to the plate and tasteless, even the ketchup is of the cheapest variety. On some mornings orange juice was not available. The staff trot out all the usual platitudes but refuse to engage with customers on any human level.

We were given a refund of our breakfast at the end of our stay but I am NOT reassured that any of our comments were actually taken on board... a pre-written email about customer satisfaction being very important to the company is all we received.

Some of the staff at reception function like robots and stare blankly into their computer screens as they speak. Clearly the staff are inadequately trained and poorly paid.

My suggestion... stay somewhere else!

One Worthwile Night

Megustaelsushion 21/08/2017 04:40

My son and I stayed at the hotel for one night before going on a three day tour.
The room was spacious and comfortable and the food good, but the staff proved to be genial and the hotel's greatest asset: Having lost an important medicine during the trip, I had no way of getting another unless I got a prescription from a Scottish doctor.
I cannot thank Mr. Alan enough for his swift and efficient efforts to help me obtain it in such a short time!
Ms. Linda and the rest of the staff also deserve five stars for their kindness and good advice. Way to go!!

Brilliant hotel brilliant location

kenL007on 20/08/2017 18:09

What a great hotel in a to die for location. The hotel is smart, clean and modern with some traditional architectural highlights that add to the atmosphere. The location couldn't be better smack bang next to the railway station and on the much sought after Princess street close to everything you need to be at. The room we had was brilliant 737 overlooking the main road. Brewing kit, fridge and large tv. The breakfast was amazing albeit a little pricy but every need catered for. Eggs cooked to perfection. But the best of all. The staff. The most helpful, friendly staff I have ever had the pleasure of. They are a credit to the hotel and made our stay brilliant. I would recommend this place to anyone. Trust me you won't be disappointed. 🍷🍾πŸ₯‚πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Adequate and reliable

Joan Pon 18/08/2017 22:20

Our room was kind of quirky where we got off on one floor and had to walk down a few steps to another . This was annoying . The room was adequate and location good . Clean . Good location to see sights . Nothing about the hotel was exceptional but you will get a good room there .