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Appartamenti Elbamar Lacona
Loc. Colle Reciso, Isola dElba,Capoliveri,IT,Italy
43 ReviewsProperty Location Located in Capoliveri, Appartamenti Elbamar Lacona is on an island and minutes from Margidore Beach and Lacona Beach. This apartment is within close proximity of Villa of San Martino and Isola D'Elba Tennis Club. Rooms Make yourself at home in one of the 120 guestrooms, featuring kitchens. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include refrigerators, and cribs/infant beds can be requested. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
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Loc. Colle Reciso, Isola dElba,Capoliveri,IT,ItalySimilar hotels in bangalore
Hotel Details
Appartamenti Elbamar Lacona
Loc. Colle Reciso, Isola dElba,Capoliveri,IT,Italy 0 Star HotelGENERAL
Property Location Located in Capoliveri, Appartamenti Elbamar Lacona is on an island and minutes from Margidore Beach and Lacona Beach. This apartment is within close proximity of Villa of San Martino and Isola D'Elba Tennis Club. Rooms Make yourself at home in one of the 120 guestrooms, featuring kitchens. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include refrigerators, and cribs/infant beds can be requested. Rec, Spa, Premium Amenities Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.
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Appartamenti Elbamar Lacona
Loc. Colle Reciso, Isola dElba,Capoliveri,IT,ItalyRating from 43 reviews
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Terrible on almost all counts
WorldTravlzon 22/07/2012 15:02I don't normally write negative reviews if I can help but I feel I had to share this with anyone planning on booking this place.
Let's start at the beginning;
Firstly, no one replied to my email requesting information on how to get the accommodation from Portoferraio where the ferry docks. We figured out we could take a bus to Lacona on the other side of the when we arrived. During the longish bus ride which does it's best to go everywhere but Lacona I got a call from someone from TESI Viaggia (apparently the booking company) telling us we should have checked in and paid at Portoferraio! I told them we were already on the bus and after some negotiation they agreed to sort out the payment the next day by credit card and that the housekeeper would what at our accommodation to show us to our apartment.
No one on the bus had heard of Elbamar Lacona Hotel so we used a TomTom on a phone to get off at the right place. The address was incorrect. We asked in a local restaurant and they had heard of Elbamar Lacona Hotel and it was about 1.5 KMs up a hill. (Note - Lacona is not really a town but more a spread out settlement of guest houses and hotels). We finally dragged our language up the hill to Elbamar Lacona Hotel. Reception was closed and no one was there. We called the number on the door and got through to a woman that only spoke Italian (a general problem in Elba). Luckily we have Italian friends we could call and they eventually found out that we weren't booked in at the Elbamar Lacona Hotel but maybe we were booked in at Elbamar Lacona Hotel 2! Obviously we had never even known they had 2 locations and nothing was mentioned in the booking confirmation. So off we went with our luggage to Elbamar Lacona Hotel 2, which was...yes you've guessed it...down the hill!
We arrived at Elbamar Lacona Hotel 2 and the reception was closed. And no housekeeper. But there was a ray of light as there was a note on the door telling us we where in room 114. Happy Days we thought! We walked around the apartments and could not find any such room. After a few more tours of the property we found a key in the door of Room 14. We finally had somewhere to sleep for the night.
The next morning we finally met the housekeeper and sorted out the credit card payment. Later on that day I found out from my credit card company they had double-charged us. I called their office in Portoferraio and they apologized and corrected the payment.
The apartment itself was a basic, self-catering type of place. It's big enough but has no real charm. The sea is 'visible' but the hotel is nowhere near the beach. You really need transport in Lacona. The WiFi is 'free and available in the entire hotel' if you happen to be sleeping under the table next to reception.
In other words - find somewhere better.