On arrival at Barcelo Castillo Beach Resort, we were greeted by friendly helpful staff at Reception who explained everything very well, very quick & efficient. ROOMS ........ I had requested a room near Reception threw my travel agent, which they gave us. Very Close to Pool, Restaurant & Theater/Marina area but nice & quiet in the evening. Our Room was 2065. We arrived around 9pm got into our room, Very clean & plenty of space then went out for something to eat as food was on until 10pm in evening. We then caught the rest of the entertainment show that was on. The next morning we found our shower, Toilet & sink were blocked, I reported it to reception & it was sorted within 10/15 mins. ALL INC........ Our All Inc was spot on. Plenty of choice of Hot & Cold food every day. We have a 12 year old & a 7 year old and they were more than happy always found something to eat with no fuss.. A good range of meats & different Fish each night. Pasta & Rice & sauces. A great salad range also ....Kids were able to help themselves to soft drinks from machine in restaurant plus Adults were able to help themselves to Local Beer, White, Rose & Red Wine. There was a lovely choice of Fruit & Desserts also. Our Young lad especially enjoyed having the choice of 4 diff types of Ice cream with sprinkles & sauce... ENTERTAINMENT........ The Entertainment each day was a great choice.....Pool activities inc, spin Bike, Water Polo, Water Aerobics, Water Yoga amongst many. They also had a great Kids club & the Entertainment Team every night held a Kids Mini Disco @ 8.30pm They then put on a show`s each night for the Family. We had an entertaining Neon disco one evening. :-) The Entertainment team worked very hard each Day/Night & we were always asked if we wanted to take park but were never forced!! MARINA AREA & COMPLEX The Marina Area is lovely, There is options to take a pic with the local Seal Lion & get a cheeky kiss. There are Boat excursions, An Inflatable assault course just off the marina, Pedalos etc...Lots of water activities. Down at the Marina you can purchase fish food for 1 euro & feed the fish & if ur brave enough the fish love swimming in between your feet if u wish to dip them over the edge. :-) There is a Man made Beach right outside Resort but were were happy with the pool areas so were just on it the once. The Resort itself was Spottless & staff worked hard from morning to evening to keep pool area & bar areas very clean & Tidy... A really enjoyable Holiday & have already recommended this resort to Family. As much as we like to try somewhere new each year we may be tempted to return again. THANKS BARCELO!
Janette from London
752janettebon 22/08/2017 21:48
I recommend Barcelo Castillo resort absolutely perfect resort in general for all families to go and have enjoyable and relaxing holiday. They provide every activities for children to have fun.also very relaxing for adults safety is so good .
Tracey Mon 22/08/2017 21:04
When we arrived we were told what room we would be in,so went and had a look as we could not go in till 3.00pm.We discovered it was all in the shade and had a closed roof patio.We went back to reception and asked for one that gets sun on the patio,the staff changed it with no problems.We had a spotless bungalow on the beach,which was just lovely. The staff were kind ,helpful and curtious.The food was good with plenty of choice and always hot.We had an amazing cleaner who was a little whirlwind,she kept our bungalow spotless,unfortunately I did not get her name.We were in 1107 across the road from reception.
B1863AVvanessapon 21/08/2017 19:14
Amazing holiday, hotel was excillent and food was okay. Animation team were excellent especially Demi who was great with everyone! However the team can be very pushy at times to join in the activities. Great beach from location, plenty of sunbeds, easy access to town centre 5 minute walk to restaurants and bars. Would recommend this hotel to anyone
Where to start with the barcelo Castillo beach resort
Ahiltonlowtonon 19/08/2017 16:52
This hotel is in a superb location right on the beach and marina and not far from nearby restaurants, bars and shops.
The pool area - plenty of sun beds but if you leave it any later than 9-9.30 I think you would struggle. General maintenance of the pool was quite poor especially as it is salt water. All inclusive - in the restaurant alcoholic drinks seemed to be watered down - red wine looked more rose - soft drinks were mostly flat also. I felt being all inclusive we were being penalised by the service provided - watered down drinks in plastic cups however if you paid served to you in glass cups. The entertainment area you have to pay for drinks before 6pm which is ridiculous as it's the same bar area and same drinks - you just get it served in a proper glass. Understand it is also open to the public but this shouldn't make a difference if you are all inclusive. Staff need to be more helpful. Not sure would return