What People are saying

Ideally located

chrisdhon 02/08/2017 12:51

Stayed here recently for a short break . The Hotel is within a short distance of the tube and many attractions are within walking distance . The Hotel was clean and although the bedroom was small it was perfectly adequate for what we needed. The staff were friendly and welcoming with a good range of food available at breakfast . We did request a room at the back of the hotel (overlooking the gardens ) which was obviously quieter than a roadside room . Overall no complaints . Would definitely use again on any future visits to London .

Ideal for a Short Trip/Visiting Red Lion Square

KA1983on 26/07/2017 18:14

I stayed at this hotel while attending a course in a building on Red Lion Square. It is approximately a 5 minute walk from Red Lion Square and a 10 minute walk to Holburn underground station. It was also at least £30 cheaper than any other hotel in the area and so I decided to stay here.
As part of the stay, I got a 3 course meal on the first night included. Booking was done easily via their website (part of Imperial Hotels). I checked in on the evening and took my things to my room.
My room was on the third floor and facing the road outside. The room was a decent size. It had a single bed, bedside table, desk, chair and TV. There was an en-suite bathroom with a shower. There were tea and coffee making facilities in the room.
The room was quite warm and I had to open the windows to cool it down (this was during some very warm weather in London). Sadly, because the room was facing the main road, it was quite noisy and you had to balance between having a cooler room and being able to sleep without the noise from the road (which pretty much went on all night).The bed was quite comfortable.
My 3 course meal on the first night was taken down in the hotel restaurant. I had a starter of Greek salad, which was nice. I then had a steak and ale pie. This wasn't particularly good. Obviously all packaged food heated in a microwave or oven. Some of the meat in the pie was really tough and chewy. Other bits were ok. The peas were a bit dried out. Chips oven cooked and very average. I had lemon tart as a dessert and this was nice. So it was a bit hit and miss.
The room included breakfast in the restaurant every morning. There were cereals, toast, some pastries and then a variety of cooked breakfast items too. It was a decent range of things for breakfast but again the quality was hit and miss. The staff were nice enough and brought you tea or coffee, however, the tea wasn't very nice and went cold quickly.
There are some good restaurants located around this hotel. There is a Marco Pierre White across the road and a good Italian called The Spaghetti House just down the road. There is a Pizza Hut and a Pizza Express. And a nice Turkish restaurant next door with Italian and French restaurants also on the same road. So plenty of other places to eat.
For me, this hotel was competitively priced, close to where I was going, and pretty decent for what I wanted it for. I wanted a single room and finding these can be a bit of a challenge at times. The room was fine, just a bit noisy. It was good that you got a meal included as part of your stay. Breakfast was standard and did the trick.
I think I would stay here again but I would ask for a room away from the main road and I would try different food in the restaurant (as part of the free meal included, but I wouldn't pay for a meal there otherwise).

The worst hotel in the whole world

Lene Hon 26/07/2017 16:03

This is a horrible hotel and the worst hotel I ever stayed in. The room was terrible hot without AC. The window was old and swung in and out if opened, so I thought the thin glass would brake. It was possible to get a dirty fan, which cost a deposit of 15 pounds. But the most horrible thing was the awful bed. Unfortunately I hadn't read the comments from other visitors before booking this hotel. In case I would have noticed several negative comments on the beds. The bed was a wooden frame, on which a mattress was placed. There was no top on the mattress, so I kind of slept directly upon the springs. My poor back was indeed hurting and still does. I complaint and was offered some duvets, which didn't help at all. I can't believe how a hotel can offer such kind of beds to their guest. They ask 50 pence for each luggage you want them to look after, if you need to store your luggage after check out. I have never ever paid a penny for that kind of service at any hotel before. The only nice thing to say about this hotel is that the location was nice and the staff was kind. Breakfast was fine and the staff in the restaurant was constantly circling around the tables in case you needed something. But however I would never get back to this hotel, which can only be highly recommended if you want to hurt your back seriously, ruin your visit to London because the back hurts and if you want to stay awake all night because of the hot room. Would't even recommend this hotel to my worst enemy.

Short break in London

K7771on 23/07/2017 19:26

Hotel was conveniently located 5 minutes from the tube station. The hotel lobby, restaurant and bedrooms have obviously been refurbished, the hallways have not so when you step out of the lift it's a bit dated! Room was a decent size, clean and bright. Bathroom small but functional. Windows were single pane and you could not prop the windows open on a latch so if it was breezy you had to have the window closed to prevent breaking it! This was not ideal as it was warm and the room didn't have aircon.

Food for breakfast was fine. If you want a cheap, clean and cheerful hotel as a base when you are out and about in London then this hotel is perfectly fine.

O dear!

sweetie23on 21/07/2017 08:02

Although it has a great location, that's about all that's good about it. Allocated a room at the front, when I'd requested a quiet room. This was changed to a room at the back, overlooking the gardens. This would have been better but with no double glazing it was very noisy with families sitting drinking, was like staying above a pub. Rooms are very basic, no drawers, only a shelf. Sticky carpets too. Breakfast was nice except for being sat next to strangers when there were plenty of tables free. Waiter pouring the coffee was grumpy and poured it from a height so it splashed everywhere. On top of this, the policy of taking payment as soon as you book is not good. Wouldn't recommend.