What People are saying
OK hotel
OlaRicon 18/07/2017 06:24OK location, just a short walk from the city centre. Rooms are nice, kind of modern (but a little bit cheap, futuristic equipment). Not many of the staff speaks English, but all of them seems to be kind. Stayed for three nights, and was little bit surprised that they did not clean the room or made the bed during that time.
Awful place!
nataliawencon 06/07/2017 05:53Lots of rooms for our group were dirty - walls, carpets, etc. The staff doesn't speak other European language. Room quality was also really poor - our room was in other building but to enter it we had to went through a place for the staff I guess. Never again.
Service level was bad!
R- Non 08/08/2016 00:29I did not stay at the Hotel, so I do not review the rooms.
Anyway - did a reservation an then contacted the hotel for air transfer, as we were arriving late at night.
Called them to reserve air transport, found out that communication in English did not work, also when trying to explain my request, they just hung up... Tried to call back, and they immediately hung up again. Sent mail- they did not bother to answer, asked the booking site to contact the hotel, they did not succeed either... So I cancelled, and felt relieved when I then found a more service minded hotel, and start planning my trip again. Unfortunately the hotel still got money from my booking as there was a cancelling fee...
Change management Sad changes
M.J Gon 21/06/2016 21:24the place has changed 100% since last visit few years ago. the front lobby is decorated with a few dying plants. The rug in our room was past the dirty stage. The bathroom was sort of clean. The previous staff was multi language. Now they can barely answer in moldovan. We got cheap room but we were very happy to leave the following day. I would shop around.
Scanty service for an otherwise decent place.
MadEctoon 09/06/2016 15:41We booked 4 nights in this hotel via Booking.com. Upon arrival we were
assigned a decently furnished but not-so-clean room (number 11) with a small
bathroom and we were prompted to ask should we need anything during our stay.
Although we were a couple and had made a reservation for a double bed we were
assigned a twin room and were told we could "juxtapose" the two beds. We were
also handed only 2 large towels and a small one.
The shower soon revealed it's problems as the water drained so slowly it took
nearly 10 minutes to see the bottom of the plate again. Needless to say this
justified the ample mold stains on the bottom of the shower curtain.
The room never got cleaned during our stay and, as the situation worsened
shower after shower, we repeatidly asked the reception clerk to have the
drain inspected. Nobody ever came that we know of and the dirty shower plate
just stayed dirty as we were leaving it day after day after day.
On our last evening we asked for an additional toilet paper roll as we almost
had none left and were handed a half-used one. Moreover the only "cleaning"
incursions we could spot during our stay related to towel changing and we
were never assigned more than two large towels and a small one.
The regular rates for this hotel are european, but their service would
dishonour even a thirld world country.