What People are saying

Huge disapointment/ Голямо разочарование

NadyaMitevaon 02/05/2017 10:11

Me and my boyfriend arrived int his hotel for a relaxing weekend and we left very disappointed.Пристигнахме с приятеля ми за един релакс уикенд, а си тръгнахме изключително разочаровани.
1. The wall are extremely thin and you can literally hear the conversations and shouting next door which obscured our sleep. Стените са изключително тънки и буквално може да се чуят разговорите, виковете и т.н. , което попречи да си отпочинем
2. In the hotel's website is shown a cigarette bar that they have. this was one of the reasons we chose this hotel. We went to reception and asked if we can use it. We were told that this bar is only for events. I don't understand why they just don't write in their website that it is not available for the "regular" guests of the hotel but only for VIP people. В сайта е написано, че има пура бар, което беше и една от причините да изберем този хотел. Отидохме на рецепция и ни беше казано, че той е само за събития. Не разбирам защо тогава не напишат в сайта си, че не е достъпен за "обикновените" гости на хотела.
3. The second day our room was not cleaned at all. The housekeeper only had put additional toilet paper. Стаята ни не беше оправена изобщо. Камериерката просто беше сложила тоалетна хартия.
4. While i was training at the fitness, 4-5 children of age 5-6 years old arrived. No supervision. I told the girl on the reception in the spa centre that it is not appropriate for these children to be there. It is at least dangerous for them, the above mentioned receptionist only came in the fitness to tell the kids to be careful and left. Докато тренирах във фитнеса, дойдоха деца на възраст около 6 години сами, без надзор на възрастен. След като казах на момичето на рецепция в спа центъра, че не е редно тези деца да са там. Най-малкото е опасно за тях, въпросната служителка дойде само, за да им каже да внимават и това беше.
5. As there was no hairdryer in the bathroom,, the following absurd was that i have to leave 20 lv. deposit at reception. Тъй като няма сешоар в банята, поредният абсурд беше, че трябваше да оставя депозит от 20 лв. за сешоар от рецепция.
6. In the hotel there isn't a single bar opened where one can have a drink after dinner and the hotel is quite remote from any social life, so it would be a good idea for the management to think of some kind of entertainment. Няма нищо отворено, където човек да пийне нещо след вечеря. А хотелът е отдалечен от какъвто и да е социален живот, затова не би било лошо да се помисли за някакъв вид развлечение в него.
7. The next disappointment was the spa centre. It closes at 19h. When we made the reservation, we specifically asked about the temperature of the pool and we were told be the receptionist that it is around 27 degrees. In reality it wasn't even close to this temperature. The water was unpleasantly cold and impossible to swim. Поредното разочарование беше спа-то. То затваря в 19 часа. По телефонът ни беше казано, че водата в басейна е 27 градуса, а се оказа изключително студена и невъзможно за плуване без да настине човек.
The only nice thing was the food. They cooked quite deliciously. Единственото хубаво нещо беше храната. Доста вкусно готвят.

The villas are worth

Ivan Kon 22/02/2017 16:53

Good place to escape for a day from the city buzz. They have very nice villas and general the place is quiet. There's an Italian restaurant, which is so-so, still good. The only huge disappointment was the breakfast...

Horrible experience

oasis04on 01/07/2016 11:47

Went there for a day, hoping to extend our stay. Couldn't wait to leave this place. We stayed at the villas, not the main building. Great on the outside, but urine smell on the inside. Apparently they have a problem with reclaimed water. Once we start using the restroom a strong urine odor came out of it. We had to open all windows and keep bathroom door closed. When I spoke with some of the staff they said they are aware of the problem. Our villa an another one she sais have this problem. I even asked the manager to come and see for himself. I spent $80 for one night and the only thing I was offered was the book for complaints. Its very unfortunate that such a book even exist. I would never stay at the hotel agan and wouldn't recommend it to anybody.

Good for business and leisure

She1Wandereron 28/06/2016 15:50

The hotel is located in a village near Plovdiv, so you can enjoy nature and have quite time. There are tennis courts and football grounds nearby. Also you can enjoy the hotel indoor pool, steam bath and sauna. Rooms are large and comfortable.
The car is a must if you want to travel around, but you can also order a taxi, they are very cheap.
The restaurant is simply amazing, especially the garden during the summer - flowers everywhere. The food is excellent. Don't forget to try Black forest cake!

Really great hotel

An Yon 24/10/2015 15:48

This is my third visit here and every time the hotel and are is better and better. The rooms are nice, big enough, well furnished. The area is improved with every visit. The spa is great. The restaurants are superb. This time we are staying in a villa, which is absolutely lovely - a fire place, nice living room and 2 cosy bedrooms + a terrace.. what else could be necessary for relax weekend. Oh, the night view to Plovdiv city - priceless. :)