Best Western Ashoka Hotel

What People are saying

MMT Assured Worst Western - Noise & Stink is complementary

Tapan Kon 28/08/2017 16:37

Hotel is centrally located and rooms are spacious. Room was almost what its shown in photos but 2 important things that photograph can't depict is NOISE & STINK.
Bathroom though neat and clean, stinks like one big open drainage.
We checked in on Friday & checked out on Sunday. Immediately after the check-in we noticed stains on bed sheet & it was replaced promptly.
Friday night I realized that there was lot of honking & traffic noise due to hotels proximity with main road, but I didn't bother much as we slept late that night and due to heavy rains that night traffic had reduced by the time we retired for the day.
My plan was to start early morning on Sunday to drive back to Bangalore, Saturday night I wanted to sleep early. But around 9PM LOUD MUSIC started from the nearby building, which I guess was having a DJ night. Sound was so loud & clear as if it was being played in the same room. I complained to reception about the same, they assured prompt action and a call back in 2 mins. After waiting for 15mins patiently I again called the reception and the response was music has been switched off, which obviously wasn't. So again 2 mins were requested by receptionist. Again after waiting for another 10 mins I called and asked for manager to escalate the matter, again I was assured corrective action in few mins, but this time I walked down to reception to have a word with him and asked him to change my room if they can't resolve the problem. Managers response was, we are completely sold out for the day but i've complained to the nearby hotel about loud noise and matters would be sorted in another 30 mins. I was like WTH, why should I wait for someone Else's party to get over for me to sleep in a so called PREMIUM room that i paid for. This time Manger assured that he will go out and talk to the neighboring pub/disc management and get it switched off, this time music did stop for few minutes and by the time i was in bed it again started with even louder volume. By now I had lost my cool and I called the reception again and blasted the manager, then I walked down again to talk to their GM. Manager was not available at reception as he had gone to hotel next door to get the music switched off and receptionist wasn't ready to give me the number of GM nor he was ready to connect me with GM from reception phone. I literally shouted on him but that was of no use as he wasn't ready to budge, he connected me to manager again who claimed to have sorted out the problem. By this time it was already 10:30 PM and I'm not sure whether his efforts resolved it or their party was already over.
I booked this hotel as it was MMTASSURED hotel and my past experience with both MMT & Best Western in another location had been good, but when I tried to reach MMT 24x7 hotline number it never got connected not even once in 45 mins of trial. With such a worst experience I won't recommend this hotel to anyone, now I'm even skeptical about my upcoming MMTASSURED bookings as MMT won't be reachable when you need them the most.

miscommunication - receptionist and room service.

sree4pson 24/08/2017 15:25

I called up the reception for vacating. He asked me to come down. Since the card slot for power was not serving its purpose(which we've already reported) I carried it along with me after locking the door. I clearly communicated that one more guest is in the room getting ready and I wanted to clear the bills(so that we can save some time commuting to airport). Despite of this, some one from room service got into the room without notice. This was an embarrassing situation for my fellow traveler.

A good place to stay - and will get better

David Pon 24/08/2017 13:42

We booked the hotel not actually knowing the area too well, but we made a great choice.

The hotel during our stay was a little noisy because just outside will be the Ladikapul Metro stop and was in full construction mode. So in the future you will have all the city at your doorstep not having to negotiate your life away with an auto-rickshaw or Uber'ing it around! How great will that be!

The staff are really cool and friendly, the rooms are better than we expected, our safe was broke when we arrived and it was replaced almost instantly!!

No hiding the fact that it is a business hotel but it seems the staff wanted us to be more welcomed and made to feel comfortable than the business types (not high level business - think sales people)

The restaurant is really good value and the staff are really attentive and helpful.

Take good note of this becuase there are more expensive Hotels nearby that have maybe a better breakfast but the bars and Dinners much more expensive for the same quality. The only difference is the poshness of the staff and the overall room quality.

You will not go wrong being here if you want a clean comfortable room with much more affordable food and drink, the chef was really good. WIth what will be a great transport link in the near future.

Worth the money 100% but do not expect 5* and luxury. Just very clean and comfortable.

Awesome place to stay

jthakur2000on 20/08/2017 12:01

Awesome place to stay. Very near to Birla Mandir. Rooms are very good and well maintained. Meal buffet was also nice. Though cost wise on a higher side. Items were good in the breakfast. Overall, had a very pleasant experience.

Nice food

rakhsupon 18/08/2017 16:42

Been here only for the food and its really good. Try the Chicken Biryani or Mutton Biryani along with starters. Location is really good and really close to the railway station and the bus stand. Lots of sight-seeing places are nearby. Accessible by public transportation. Old hotel renovated now.