What People are saying
Pretty mediocre
nbdocon 07/08/2017 02:24When you arrive at the hotel, it appears that the rooms are facing the bay. When you walk in into your first floor room - your view opens onto the overgrown backyard with some trash and leftovers of building materials, and the daylight is permanently obstructed, so the room is always dark. The room is clean, and everything works, and it was cleaned well and promptly. The front desk lady during our check-in was pretty abrupt and not interested, she even directed part of our group to the wrong part of the building, and it took them a lot of frustration to find their room. Breakfast is poor in selection, quality and service. We have stayed in many Best Westerns, and this one is just Western, and clearly not the Best, unfortunately this area has too few choices.
Easy and comfortable
Derek Non 28/07/2017 12:50Great location just off the Spit and near downtown. Ease of service makes for a nice place to stay. Comfortable beds. Breakfast is served and it is decent. Staff are always helpful and readily present even at 4:30 in the morning.
Uncomfortable bed
frank822017on 22/07/2017 23:52Clean motel, but had a soap dispenser in shower that leaked everything out down the wall. Beds were firm and uncomfortable. Same with pillows, too hard. Breakfast was ok. Everything else was as expected with a best western, clean and decent. Price was too high for the quality however.
They don't honor requests even five months ahead of time.
Ricky Non 11/07/2017 18:30Made reservation in February for 3 nights in July. Since it was four people over 60 years old I asked for the bottom floor. We've stayed at this place for at least the last six years. When we got there they said our room was on the second floor at the very end. I said why did you put us on the second floor, I always request the first floor. No answer just a blank look. Then my wife tripped on the uneven stairs at the very top and banged her head on the wall as she fell. The top stair is at least an inch taller than all the other stairs. There is a handrail on the bottom part of the stairs but not on the upper level. Would I stay here again? LOL
Very nice hotel and staff
Fred Gon 10/07/2017 22:33Staff was friendly and accommodating, the breakfast was good - varied and hot. The rooms and beds were fine. Would have liked full blackout shades, and had to sleep with the windows open due to the heated floors. I would stay here again in lieu of a "proven" bed and breakfast option.