The staff is courteous, patient and quickly handled our check in. The motel impressed us the first time we stayed in town and rebooked for this trip. I was not dissatisfied with any part of our stay. Clean comfortable room made our stay worth the cost.
578abelhon 07/06/2017 05:54
Rooms were great in cleanliness. Beds made.Perfect temperature was set at 70 as when we walked in the room Staff was very helpful and understandable. Breakfast in the morning was superb actual silverware
sallyrL8627PGon 04/06/2017 15:10
Stayed at this hotel to attend a funeral. Staff was very nice and clean rooms. If I'm in the area again I will definitely stay at this hotel. The front desk manager, Chelsea, was very kind and certainly made us feel welcome.
johnnyd396on 31/05/2017 18:13
Great service, very clean rooms, friendly staff, great location. Employees go the extra mile to keep you happy and will do anything to help you whenever needed. I'd definitely recommend Best Western Big Spring Lodge. Excellent!!
Good option for Neosho area
KCPlazaon 31/05/2017 03:22
This hotel is in a very convenient location and the staff is very friendly. The rooms appear clean, even though they could use a remodel.The parking is very convenient. The biggest downside is the tiny breakfast area, which gets easily overcrowded, and doesn't make for a great breakfast experience. I would recommend expanding the breakfast area somehow. Overall a good stay at this hotel.