Best Western Bordeaux Bayonne Etche-Ona

What People are saying

Ideal hotel in the city center and very friendly staff

Step-Phil Bon 29/08/2017 19:29

As soon as you come in, you feel welcome. The service is excellent, friendly and warm. You will be explained what you can visit, enjoy in the city. You have plenty of space in the room, bathrooms are modern and really pleasant. Every corner is tidy and congratulations for the Rituals products!

Super Location, helpful staff, rooms could be a little better, lacking some `basic add ons'

vicanberylon 29/08/2017 14:51

This, when we eventually `ratuionalised' its' location was a super choice. Originally 2 old houses were combined, accounting for a somewhat `eclectic' layout -- reception on the first floor; need to use room keycard to get lift functioning - but caught them 'on the hop' when 6 of us were stuck in the lift for over an hour very late one night.
Hotel is in a small passage off one of the main streets, just round the corner from the Opera and round a facing corner from the main shopping street, rue St.Catherine. Didn't have the `expensive' breakfast on advice from other guests, but lots of eating places around.
Location is perfect for sightseeing, most place within a few minutes walk, or it is very close to a tram stop - BTW one can buy a tram ticket which interchanges with the ferry boat if you fancy a `sail' or a simple trip to the Wine Museum ( a `must' though at 20 Euros, somewhat expensive. There is a restaurant with spectacuar views there ( 10th floor) but the food was disappointing. Much better value at the Ground Floor snack bar.
Lots and lots of good eating places close by , (ask receptiion for recommendations ) mainly off r. St.Catherine and in 2 squares. Try Le Chien de Pavlov for a different take on dishes - amazing what the chef/patron can do with an egg, or some duck. Pity though they lacked knowledge of their wine list, but certainly a gastronomic experience at a reasonable ( for France) price.
The rooms was reasonably goos. Alittle on the small side and lacking some of the extra toiletries; also restricting the amount of coffee available by the in room machine, although the staff were helpful in rectifying omissions and extra helpful using their computer to confirm flights and make reservations
Bordeaux is certainly a place worth visiting for a few days and I would certainly recommend this hotel and stay there in future.

Great city centre location.

Tim Con 29/08/2017 13:20

Second visit to Bordeaux. On previous visit based ourselves too far out of town so lost out on a lot of city centre amenities. Hotel located over two properties. We stayed on Rue Mautrec. Quiet location with very little traffic. Room was spotless clean, every day. Good room facilities, tea/coffee maker and complimentary water supplied every day, excellent bathroom,however, in agreement with some other comments supplies were a bit on the skimpy side. Breakfast was basic but plentiful, usual selections with scrambled eggs the only warm food option. Staff were friendly and helpful. Great location and close to all amenities.

Not all rooms 4 star and it is guest responsibility to check housekeeping standard

b183811on 26/08/2017 08:34

Assigned v poor 3 star at best room without shower next to lift at check in. Asked for room with shower and was advised they were available at 10 Euro extra charge. Had a pleasant eveining in town and returned to hotels good central location for a reasonable nights sleep (can't expect silence in a city centre). Starting to use room facilities in the morning and discovered that none of the usual amenities were available - coffee machine but no coffee milk or tea, no shampoo or conditioner etc. Complained at check out but receptionist (after twice trying to charge 36 euros for breakfast we did not have and refused at both booking and check in) shrugged and advised it was our responsibility to check the room and report this on arrival.

Excellent location, lovely staff

elke9719on 24/08/2017 23:39

We just returned today from beautiful Bordeaux and 3 nights in this hotel. Firstly, Bordeaux is a wonderful city and surpassed my expectations (which were already quite high). Secondly, this is a lovely hotel. It is in the old part of the city so don't expect huge rooms but you have everything you need - spotless clean, great shower, wonderfully helpful staff, good breakfast. Overall a charming place, will definitely return. To the hotel staff, thank you for a great stay!