What People are saying

Run down hotel

M&B_Hallon 06/08/2017 13:27

By far the worst best western hotel we have ever stayed at. We booked a king suite with jacuzzi on best western online with our platinum membership number and the room was not avail when we arrived as the apparently only have one suite !!! The room itself was showing its age and the tub had hair in it. The bed sheets were totally unacceptable as the were dirty and stained as shown in the included picture. Certainly not what we expect from a best western brand hotel. NOT RECOMMENDED

Wait for the remodeling to be done

Eddie Ton 03/08/2017 16:44

This hotel is being remodeled - wait until the work is done to judge... we stayed in a room with a broken window, crumbs in the bed and a weird green hue to our tv, but they are redoing the rooms and the decor looks like it will be nice when it is fixed up

Confused

muddmoverson 03/08/2017 01:34

I understand this hotel is a budget friendly hotel- $90/night with discounts and tax... however, I do not like broken toilet seats, spiders in bathtub, hairs on bathroom floor, a large bubble in the tub liner, unsecure outside entry doors, broken ice machines, and the smell of mold nearly everywhere in the hotel. The parking lot looked like a used car lot- with beat up and rusting cars everywhere. One positive, the pool is a large concrete pool- the kind that are hard to find anymore. We really liked its size, but the pool area as a whole is a bit "shady" feeling.... no furniture, odd empty spaces, no staff around at all, wet towels left on sides of the pool, glass entry doors to the pool area were all open and only half of the area was lit.... leaving it just dark and odd. From what the breakfast staff told me, they are undergoing renovation, so I understand some of the mess, but the weirdness was not explained. I would not recommend this hotel. There are better options for $100/night range.

Not the Best "Best Western"

Allisonspringon 30/07/2017 23:35

This hotel does need some updating. It was hot inside. The rooms were clean, but had that updating need feeling. The pool could be very nice, but for those of us just watching our kids, there was no airflow and it felt like a very hot sauna that you could barely breathe in. Good news was that this was a one night stop and we were on the road again. No complaints with service. Not the worst one night hotel, not the best.

Good experience

Kerry Don 29/07/2017 20:08

My wife and I stayed at Crossroads for an overnight stay during a road trip to the northwest. Our room was clean and comfortable. Tge lack of an elevator for 2nd floor access was a negative as mentioned in another recent review. Breakfast was better than normal for this price hotel.