What People are saying

Moldy carpets

Baysheadon 05/08/2017 22:41

We came to Fairfield so our son could look at the University. We landed in Des Moines, IA and drove two hours when we arrived in Fairfield at dusk. We approached the front desk and got a friendly greeting and the check in was fast. We proceeded to the room and as we entered the room the odor of mold could have k Ickes me over. We immediately turned around and asked for a room on the second floor hoping that it would make a difference not being on the ground level with the mold issue. The front desk staff happily gave us a new room on my request. I would not return for that reason. My health is very important as you should be as concerned for all your future customers.

Quiet, clean hotel

rizpahron 07/07/2017 19:52

Booked this hotel for 3 nights on a trip to Iowa with my two daughters, 9 and 2 months old, and my husband. I booked a oversize king room because I wanted space and I was very pleased with the room. My daughters and I shared the very comfortable and spacious king and my husband took the pull out bed. We had plenty of room for our things and to not feel cramp with 4 people in a room for 3 days. Only issue with the room was it smelled like someone had been smoking in it every time we returned to our room even though the room was nonsmoking. As far as staff, I only ever interacted with the night staff who would be on Facebook in the guest business center, located right next to the front desk, who seemed kind of reluctant to get up from the computer. But they were helpful when asked. Overall I would most certainly recommend this hotel to anyone staying near Fairfield, IA.

It's a repeat stay

Linda Ton 21/06/2017 00:36

I stay in this hotel every time I'm in Fairfield my son goes to school at the University. The staff is always very friendly and welcoming in more than willing to accommodate you. There is no workout facility but they do give you access to the recreation center right down the road which is perfect ! The lobby has a bit of an odd smell but the hotel itself seems very clean .

Smelly Rooms

Elissa Eon 20/06/2017 05:14

The rooms and the whole hotel had a STRONG smell of sewer. We had to use the plugs in all sinks and tub to make the smell bearable. The other positives like a comfortable bed, polite and friendly staff could NOT compensate for the horrible smell of the room!

Best Western, Fairfield IA

beachatgulfshoreson 16/06/2017 21:50

Good hotel for value as we had a large 1 room suite. Ample parking. Lots of brochures for area. Room had micro and fridge.Good breakfast. No elevator, so be sure if you need 1st floor, ask, I did not, my error on that one