Most young teens go to Zante for one thing only to party and get drunk . This means they are usually quite tough on teens . The staff were lovely and really pleasant , obviously they have limitations to guests due to the reputation and name young teens have brought to the island .
The hotel itself is firstly very pretty and clean , it is nicely laid out and has very nice pool , game and gym facilities . The staff are friendly and speak decent English .
Most people complain about the food in the Majority of the all inclusive hotels in Zante however the food In the hotel is appealing and tasty . There is s good variety at all meals ( if you make them ) and makes a pleasant place to eat all meals in your stay .
The location of the hotel is no to far away from the clubbing strip ( 10 minute walk ) and just a little longer to the beach.
Overall I was very pleased with my stay in this hotel and wouldn't think twice about visiting again .
The hotel is also family friendly and makes a nice place to relax during your vacation to Zante
Didn't stay due to unclear booking procedures
PaulTarbeyon 22/07/2017 14:28
Booked the hotel for August on their website. It all started then. Got an email few days after the booking stating my card is invalid, and I should submit another one. I emailed back asking what they mean by invalid but there was no response. I called the hotel to find out that 50% was attempted to be charged onto my card months before the actual stay. I told them that this was not visible anywhere while booking on the website and this was met with a fairly rude "you need to pay 50%". After several additional emails and calls, I canceled my reservation today. Additionally, I went on the hotel website to book it again just to see where it states 50% deposit will be needed. Selected the same room, with the same rate, and policies stated "no advance payment is needed to secure this booking". Same statement was in the initial email of booking confirmation where it said "total amount will be paid at check-out". Phone calls and emails were always handles with rude attitude of reservations / reception team. Taking this into consideration, I doubt the stay would have been any nicer.
Would be 5 star but one member of staff was very rude!
Mollie Hon 21/07/2017 12:12
We stayed at this hotel after reading good food reviews and due to the hotel meeting all our required fields we decided to stay. This hotel really should pride itself on the cleanliness and food and facilities. Avijol was amazing and ready made our holiday fun! However 'Panos' should not be working there as he ruins the amount of effort everyone else puts in! After having a room complaint that was later found false he decided to look us up and down and tell us, as English people, that we didn't speak proper English! Such a shame he ruined the end of our holiday....apart from that I would 100% recommend.
Jon Cowlam England
jcowlamon 11/07/2017 14:08
A wounderful hotel for a relaxing break staff and owner very attentive in every way , to make your stay unforgettable,hotel very clean and food excellent, the hotel has under gone extensive up grades to a very high quality, we are looking forward to a return visit soon
Amazing holiday, thank you
Bex Mon 26/06/2017 19:29
Was worried when I read a few of the reviews moaning about the food and the staff being rude.
The food was lovely, always plenty of choice always warm too. The bar staff, waiters, maids and the receptionists were all lovely and very polite.
Thank you to the lady on reception who sorted us a room asap when Thomas cook delayed our flight for 34 hours. She was very helpful! Think her name was Mavra?
The hotel was also very clean and the maids cleaned the rooms every single day.
Lovely pool area too!
Hotel was in a good location too, about 15 minutes from the strip so had the best of both worlds.
Thank you Zante park hotel! Will definitely return.