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Best Western Hotel Athenee

13 Rue Matabiau,Toulouse,FR,France
Check in 15:00
Check Out 15:00
Adequate, comfortable Neil B on 14/07/2017 07:01 677 Reviews

Property Location With a stay at Best Western Hotel Athenee in Toulouse, you'll be minutes from Basilique Saint-Sernin and Place du Capitole. This family-friendly hotel is within close proximity of Capitole de Toulouse and University of Toulouse I. Rooms Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers. Rec, Spa, Premium Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Dining Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Parking (subject to charges) is available onsite.

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13 Rue Matabiau,Toulouse,FR,France

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Hotel Details

Internet Facility Room Service Business Center Elevator Bar Travel Desk Laundry Conference Facility Multilingual Parking Facility Safety Deposit Lockers 24 Hour Front Desk

Best Western Hotel Athenee

13 Rue Matabiau,Toulouse,FR,France 3 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Best Western Hotel Athenee in Toulouse, you'll be minutes from Basilique Saint-Sernin and Place du Capitole. This family-friendly hotel is within close proximity of Capitole de Toulouse and University of Toulouse I. Rooms Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers. Rec, Spa, Premium Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Dining Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Parking (subject to charges) is available onsite.

Hotels Photos

Best Western Hotel Athenee

Hotel Location

Best Western Hotel Athenee

13 Rue Matabiau,Toulouse,FR,France
Ranked
#15 of 130 hotels in Toulouse
Overall Rating 4Rating from 677 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(132) couples(339) solo(46) family(69) friends(53)

What People are saying

Adequate, comfortable

Neil Bon 14/07/2017 07:01

I don't usually write reviews. However, in this case, I think I have something to add: this room for three nights is a comfortable, adequate, three star hotel. The staff were very helpful and deserve to be praised for the things they do to enhance the stay. That being said, it is misleading to describe this hotel as "four star" (see above Trip Advisor rating). The fish eye lense photo of the room gives a misleading impression of spaciousness.

City Break

ASBKD1on 13/07/2017 22:49

Small but clean , comfortable hotel ideally suited for exploring the squares and side streets of Central Toulouse . The Athenee is located off the Boulevard de Strasbourg just 2 minutes from Jeanne de Arc bus stop .We had a 1st floor room accessed by lift or small spiral staircase . The room was on two levels , The small wardrobe , toilet and shower separated from the comfortable , spacious bed by 5 steps . There was a small tv in the air conditioned room along with a small desk , two chairs , kettle,tea, coffee , biscuits and a bottle of water. The linen and towels were fine as were the toiletries. The shower was very powerful . Breakfast was included in our booking and was plentiful with an array of hot and cold options . Tea and coffee was from a machine located in the corner of the small dining room . It was all self service . Between 6 and 8 in the small lounge the hotel provided a free glass of wine and sampling of local food - nice . Guests could also help themselves to a free coffee from a coffee machine located in the lounge . Reception staff spoke English and were very helpful and friendly . It was our 1st stay in Toulouse and we would definitely stay there again .

Hidden treasue

Olicananon 02/07/2017 09:32

You could easily pass this hotel without noticing it. Even if you did notice it, it doesn't look much from the outside. But, my goodness, it is a gem inside! We received a very (un-French) warm welcome from the staff, all of whom were great throughout our stay. Our room was clean and the bed comfortable, with a lovely bathroom. Breakfast was also very good, served in the small room off the lobby. Free hot drinks are available all day in the cosy lobby.

Good clean rooms, with a personal touch

Sparky3659on 02/07/2017 08:46

Great little hotel, with small and basic, but clean rooms.

Staff were excellent.

I especially liked the gesture of them putting on free apƩritifs and a small glass of wine in the evening, and the free coffee corner.

Secure parking at the rear of the hotel, only accessed by passing next to the reception area.

Good and Bad

49philton 06/06/2017 13:31

The Good points:
Welcoming, friendly and helpful service from the reception staff. This includes recommendations for excellent restaurants. Reasonable towels. The free wifi is fast and reasonably easy to use. Comfortable bed. Decent bathroom, although it was impossible to have a shower at a consistent

After checking in we had a change of circumstances which meant we had to leave a day earlier than booked. A major plus for us was the very graceful manner in which the hotel accepted cancellation of our last day's booking without charge.

The not so good points:
Chipped cups that were not properly washed daily, I.e., with tea stains. Minute room with minimal packing space. Poor toiletries. The immediate neighbourhood is pretty low rent (but the hotel is only a short walk from public transport, Boulevard Strasbourg and the shopping precinct).
Ancient noisy, ineffective, filthy air conditioners.

Overall it's a mystery how this place can be rated as four star, it certainly disappoints if you have four star expectations.