the staff was friendly & professional. the hotel was nice. the room was clean & the bed was comfortable I slept well here. woke up rested, the breakfast was good. the location was good with truck parking.
Rudest Service Ever.
Jamie Won 02/08/2017 23:28
I had booked this hotel for my husband, daughter, and myself. When we pulled into town we noticed a bunch of trucks, and lots of people hanging around the parking lot. The place also looked pretty run-down and not somewhere quiet and relaxing for my family. So we kept driving and got a room at the Holiday Inn down the road (super nice people!) - I expected to eat the first night's fare but when I called the lady at the front desk said "Sorry, we're keeping your money for both nights." She then informed me of a 24 hour cancellation policy I had never heard since I gave her a credit card over the phone to book the room. I was really nice to her up until this point and I asked to speak to the manager. She put me on a hold and said the manager would not speak with me and that she says "its an owner policy". She also had the nerve to tell me the hotel was overbooked and she had a bunch of people in the lobby. So basically, they got paid double for my room! She then began talking over me and refusing to listen to me and eventually hung up on me. I called my credit card company and they are dealing with these people now, and thankfully they are kind enough to credit me the money I wasted at this joint.
Don't know what this means.
T8847DBlindabon 29/06/2017 12:07
We came to stay two days to enjoy family reunion at and away from BW. We brought food to keep refrigerated to use during our stay and for our Saturday gathering of all of our family. What an inconvenience to not have a working refrigerator and microwave.
Great for Passing through!
F9522QMmeganmon 23/06/2017 19:20
I only stayed one evening but the stay was nice or the rate. staff was VERY nice and professional. The exterior looks a little dated so I was worried about the rooms. They were nice and clean my only complaint was the pillows and quality of blankets; they could use a little upgrade for comfort. Overall pleased with my stay.
DavidP404on 02/06/2017 06:10
Nice motel with a reasonable price. The bed was a little hard and our non-smoking room smelled like cigarette smoke in the bathroom. But, overall it's a good place to stay where you can park right outside the room.