What People are saying
Ok but unsatisfactory customer service
X9167JXheatherson 04/08/2017 19:01Standard Best Western but the lady at the check-in counter was extremely rude. Yes, please have attitude towards your guests who just took 2 flights and traveled 3,000 miles to get there. I'm sure that's exactly the interaction they were looking forward to upon arrival at their destination.
Great service, great staff
richsuebelcheron 01/08/2017 03:297 of my friends and I stayed here to play golf. The staff was great and the rooms were clean. Breakfast was delicious. Special thanks to Shai, Amy, Kim and Miranda for the excellent service. Maybe we'll see you next year.
Acceptable Place to Stay in Kendallville
155edgareon 31/07/2017 17:33I would stay here again. Room was a comfortable size and clean. One of few places to stay in Kendallville. This place is convenient. The breakfast was a traditional mid-western sausage and biscuit with option to make sandwich.
Great stay
viwysongton 27/07/2017 18:06Appreciated friendly staff and quick check in. This is a well managed hotel and excellent for overnight business trip. Had to leave early and appreciated early breakfast items. Pool looked well kept but did not have a chance to use it.
Overnight stay. Golf group of 12 people
larrylV6962BQon 21/07/2017 18:18Good place to stay. Friendly staff and good service. This was a golf trip for 12 golfers. We stay at this Best Western because it is convenient to the golf courses we play, as well as offering good service with a friendly staff.