What People are saying

Clean and Comortable

ACT63on 17/07/2017 02:59

Pros
--large rooms
--rooms were clean
--comfortable bedding
--chairs and desk are a nice addition
--nice pool area

Cons
--cooling system hard to regulate
--bathroom sink low
--tub very high to step over
--no elevator
--pattern of carpet is very dangerous on steps because is blends together
--breakfast is very average.

Would consider staying again with first floor room.

Nice Hotel

karahopeon 14/07/2017 18:03

Have spent hundreds of nights at this Hotel over the past 20 years while visiting family in my hometown of Cherokee. Staying here always felt like our home away from home. I knew this time would feel different because the old owners had sold it, and the old staff that knew us so well were no longer there.I have to give credit to the new owners,and staff, for the updates to the rooms, beds, Tv's etc. You can tell they are trying very hard to keep this Hotel comfortable,and up to date.Of course as with any change there were things that we missed. The hot tub in the pool area is gone, as is the restaurant.The new lamps, and light fixtures give off a very harsh bright white light that makes you look like you're in a mourge.The old chairs they removed from the rooms are sitting in the parking lot. The pool temperature is set way colder than it used to be.Like I said you can tell they are trying hard,but you can tell they are trying to keep operating costs as low as they can,and I understand this. I just wish they would spend a little more on things like warmer lightbulbs,tuning up the heater on the pool,and pay someone to haul away the old chairs in the parking lot.I'm sure I will be staying here again, and it is definitely the best Hotel in the area.The rooms are clean,the Wi-Fi is fast, the beds are comfortable,the ice machines, and other vending machines all work great. It feels safe,secure,and quiet. The only other thing I hope improves with future visits is that the management staff warm up,and get to know us like the old staff did. We use our room as a base camp after spending all day visiting relatives,and friends. We felt like management was trying figure out what we were up to because of our style of staying there as we always had before.We put out the do not disturb sign on our door,took out our own garbage,traded our dirty towels for clean ones daily.This seemed to cause suspicion,as management knocked on our door on the 5th day of our 7 night stay,at 10:30 am with the do not disturb sign out to introduce themselves.It was a very uncomfortable conversation,as she looked past me to try and see into the room.If she was curious, why not just ask why we prefer to skip housekeeping.I would of gladly explained that we were out until 3 or 4am every night with old friends, as we always have done when on vacation,and that we were sleeping,showering, etc way past the time the housekeepers were finished cleaning the rooms.Still nice Hotel

Best Western La Grande Hacienda Cherokee, Iowa

williamfW1353DXon 11/07/2017 16:38

The hotel was clean, the staff friendly and helpful and the bed was comfortable. The breakfast was what you would expect meaning it was standard self serve fare meaning it was OK but mostly convenient. I would stay there again.

Motorcycle Trip

Ken Eon 04/07/2017 12:29

This facility has ample parking. Close by to a Mexican restaurant.Customer service was good. Rooms clean and well kept. All and all a very nice stay. The breakfast was filling and nicely displayed. I would stay again

pleasant stay

X337UEterrydon 22/06/2017 16:27

The rooms were clean and comfortable and well lit. The staff was very professional looking and courteous and the breakfast was very good. I arrived late and did not have a reservation but that was no problems as there were still rooms avaialbe and I was taken care of