What People are saying

Nice hotel

cynthiagE1948RQon 19/08/2017 22:57

Nice hotel in a great location and not too far from downtown. Our room was also upgraded for us because we are rewards members. The breakfast was nice but not a lot of seating is available so that could probably be improved. They also only have one elevator for the building.

Housekeeping needs improvement

Myles_Longon 19/08/2017 22:17

We stayed at this hotel for 3 nights. The best thing about this hotel was the location. It is right in the center of the downtown area, right beside the Champlain Mall. It's a great base to start from, to tour the area attractions. As for the room, we found it was very tight, with little extra space to move about. Although there was a fridge and safe in the room, there was no microwave. We were not pleased at all with the housekeeping staff, which seemed to be doing the bare minimum. The toilet for example had not been cleaned once our entire stay, and hadn't by the look of it, for some time. The breakfast area is smallish, and was always crowded. It had your standard breakfast fare,which we found to be good. Overall, at $170. for each night stay, we expected much more from this hotel.

Nice Experience

Marvin Aon 19/08/2017 10:28

Very nice, well maintained, and well managed property. Adjacent to a nice mall and plenty of dining options. Very close to the Bay Of Fundy area. Near the major highways but very quiet. Great place for a business or relaxation visit to the Moncton area.

Newly renovated hotel

RemoSimoon 17/08/2017 21:22

Stayed here 2 nights. Great location right off the highway and close to mall and restaurants. Hotel is clean and newly renovated. Room is spacious and no issues.
Staff was friendly. Would stay here again if we are in the area

It was fine, I guess

Andrew Hon 16/08/2017 21:11

Stayed here for two nights in July 2017 during a trip around New Brunswick.

Positives:
The staff was generally quite friendly. The location was good, being very close to the highway and amenities. Lots of parking.

The rooms were fine. Nothing special.

Negatives:
The cleaning staff didn't throw out the obvious garbage in our room (an empty pizza box on the desk). I had to bring it out myself.

The wifi was atrocious. It kept kicking me off the network every 2-5 minutes. By far the worst internet I've had in a hotel in Canada. When I asked about it, the staff said there was a network problem a few minutes earlier, but it persisted into the next day.

I accidentally got onto the highway when trying to pull into the parking lot. Where to turn was not the most clear.

Conclusion:
Terrible wifi and a bad experience with garbage pickup left a bad taste in my mouth. It isn't a BAD hotel per se (which is why it got a 3 and not a 2), but I will never stay here again.