What People are saying

Enjoyable and lovely

Amy Ton 17/08/2017 21:53

We stayed here for a weekend with our baby and had a good time, the room was lovely and clean they gave us a travel cot for our 1 year old. Staff really friendly and helpful. Breakfast good in the morning with a fair amount to choose from. The bar opposite does nice food with a children's soft play area and out door park. Would come back again.

Pleasant stay

Raggle123on 14/08/2017 22:55

Positives and negatives... the colleague checking us didnt greet us, was just given a form told where to sign. No pleasantries or even a hello. Had to ask re: breakfast times and where as not naturally offered. Room met our needs, bed comfy, good size, shower good pressure, clean. The room was very hot with no air con. Opened the window the inch it allowed did provide some relief, unfortunately due to a function there was noise late in to the evening particularly with window open. Breakfast first morning was good (continental) and offered a good range. However on 2nd morning ran out of yoghurts/croissants etc i assume due to being busy. Staff although friendly seemed a little fraught by this busy morning. Overall our stay met our needs though so all good.

Good hotel

Sujacon 14/08/2017 22:32

Stayed here for two nights for a weekend break
Nice modern rooms with everything you need
Comfy bed and pillows
Continental breakfast was basically croissants and toast no meats or cheese
Yoghurts and cereal
Five pound charge for cooked breakfast each
Pub opposite is good for food meals are enormous and tasty

Awful service

Jon Ron 13/08/2017 18:08

Absolutely shocked with this venue it looked very nice, but as a resident I was told I could not use the bar as there was a private function on? I asked Is there another bar and the answer was no ? Woken up several times with banging doors noisey families and in the morning noisey cleaning teams in changing rooms at 9am in a Sunday !

One word Awful.

Shocking service

Debra Kon 05/08/2017 23:32

We are currently staying here - arrived yesterday evening- room is fine - nice meal in restaurant - had a drink in bar until about 11.30pm - Lovely. However we have been out for the day today - arrived back just before 10pm - the jobsworth night porter person looked at me like I was mad when I enquired re the bar! He said that the bar was closed at the weekend AND the hotel was privately owned - not a Best Western - in fact - that the Best Western guide in the room giving times of the bar etc was rubbish 😞 When I asked to speak to the manager - he said there is no manager until tomorrow morning- bizarre 😥 we won't be staying here again !!