Best Western Plus Brunswick Inn & Suites

What People are saying

A Place You Don't Want To Leave

gregoryl809on 04/07/2017 17:51

We enjoyed our stay here as it was so comfortable and clean. the staff was very friendly and the breakfast person was a very hard worker keeping up with the heavy crowd for breakfast. No one went without. The hotel is beautifully decorated and we really hated to leave. I hope we are able to return some day.

Not what website pictured!!!!

on 03/07/2017 02:36

If you like staying at a facility that has half the staff living at the hotel, staying up at all hours of the night partying in the pool allowing their kids to run wild, unattended, screaming, with absolutely no resolution after several complaints, then this place is for you!!!

I have never had an experience with any property we have stayed at, as with this one. I was refused a refund, 24 hour in advance, of my last night stay due to government discount given on the room rate, this was after 3 nights of continuous chaos. The day desk clerk, not early morning, was rude, impersonal, hateful and was appalled that we asked to have the pool unlocked at 11:00 am on the second day, AFTER having to sign our life away for pool towels and room linens and lectured to immediately bring them back after use. I believe the sign in the pool stated 9am-10pm for the pool hours which they didn't abide by for opening or closing. The morning after the pool had beer bottle caps, cigarette butts and ashes everywhere. We had to clean an area and open the umbrella"s for the poolside tables. There was no offer of help, apology, to get the grounds keeper to assist us or if we needed anything further. She let the gate slam and walked off.

However, I will give housekeeping and the groundskeeper kudos! The rooms are very dated and worn but they were clean. The grounds keeper mowed the whole property in sweltering humid heat with a push mower that ran like it should have been retired 20 years ago.

The continental breakfast was sufficient.
Front lobby was less than desireable.

Paper thin walls

Philip Son 03/07/2017 01:57

Clean, but felt like the bedding was not all the way dry. Walls are thin and every noise from all rooms around you can be heard including water running through the plumbing. Breakfast was good. Giant big screen TV was nice. Bathroom door wouldn't shut all the way.

Good stay at Best Western - Brunswick, GA

Joyce2695on 02/07/2017 15:58

We stayed one night on our way back to Augusta from a trip to Florida. The hotel staff was friendly and accommodating. We didn't have hot water but immediately on calling the desk we had someone in the room that figured out that someone had shut off our hot water. Up and running very quickly. Breakfast at the hotel was good and the breakfast room was clean. There were plenty of places to eat dinner near the hotel.

Repeat Visit

Alan Son 27/06/2017 16:34

and would again. This unit is in need for some TLC and consistency in the rooms. This visit there was only one chair in the room. Several energy efficient light bulbs were on their last legs (flickering). Everything was clean, the breakfast Ok and the staff very friendlya nd helpful.