Very satisfied. The staff was friendly and knowledgeable. Pet friendly- lots of outdoor grass, poop bags. door from room outside for easy pet outdoor access. Nice hardwood floors in room, comfortably room overall. The pool area was fabulously fun.
Great Family Hotel
KOA3on 19/08/2017 20:58
We stopped over in Billings at the end of our vacation. After a long day on the road, the amazing pool was a real treat for the kids and grown ups! The pool is the centerpiece of the hotel and for good reason. It's a mini waterpark and and is large enough for several families to be inside at once without having to be touching one another in the pool.
We had a King room with a sofa bed. We paid the extra $10 (which I don't agree with) for a roll away cot. There was no indication at the time of booking that this would be an extra fee. Anyway, there was ample space in the room for the additional bed. There was a microwave and a small fridge in the room. The beds were all quite comfortable. The room, the hotel and the pool area were all very clean.
The hotel is located near a variety of restaurants and a short drive from others. There is a gas station and other amenities within driving and walking distance.
The hotel staff were pleasant, efficient and helpful. The breakfast was excellent. Hot and cold choices, including waffles, biscuits and gravy, cereal, toast, eggs, fruit, etc.
The exercise room leaves a lot to be desired. I make use of these facilities at every hotel I stay at and chose not to because of the small space and the lack of decent equipment - possibly one of the worst exercise rooms I've seen in a Best Western.
Overall, this was a great experience and I recommend the spot for families.
Great Place To Stay In Billings, MT
Elsie Jon 19/08/2017 18:24
The room was ready before check in time but elevator not working. They were very gracious with letting us sit in lobby and wait. My husband went upstairs and took a short nap. They offered to carry our luggage up to the 3rd floor but we told them that was not necessary. We left our cars with them while on a vacation. It was great. They took us to the airport and picked us up after we returned to Billings. We stayed again when we returned and will stay there again in the near future!
Best Ever Family Hotel
carol aon 18/08/2017 15:45
Thanks to Trip Advisor we found this kid friendly, pet friendly wwonderful hotel on our way thru Billings MT! It was Perfect for weary travelers, restaurants nearby, no pet fee, fast checkout, indoor and outdoor entry plus a super breakfast!! Everything was first rate, friendly staff and great amenities.
Shann Eon 18/08/2017 06:12
We stayed here for 3 nights in August and it was fabulous. Cookies in the lobby when we came in. Nicely stocked breakfast area (I could have done without the TV, but I get many people like to get their news over breakfast). The soda machines were well stocked and an attraction within themselves.
The kids (12, 13, and 9) loved the pool area and water features. My youngest has sensory issues and so getting him into the pool helps him regulate and become so much more enjoyable to be around. I was a little worried it would be too shallow from the pics but it was perfect (1 foot deep and the shallowest and 3.5 feet at the deepest, I believe). Not an option for swimming laps, but perfect the the kids or parents with a refreshing dip.