What People are saying

Poor customer service! They don't care about you!

Julen don 26/06/2017 11:08

My experience at Best Western: Poor customer service! They don't care about you!

The staff at the hotel lobby lost my sunglasses. I got back to them three days in a row. They never came up with a solution and didn’t even apologize.

Their attitude raises serious questions about their capacity to address customers’ problems. The item doesn’t matter. It could have been a passport or something important.

My recommendation: stay at a trustworthy hotel. There are options nearby HEC Paris.

Very Comfortable Hotel

MI5TYon 24/06/2017 14:05

Stayed here for a couple of nights whilst in France with work. The room was a good size and the bed was very comfortable. Bathroom was very modern with a powerful shower.

Only ate at the hotel for breakfast, selection was ok, with fruit, yoghurts, toast, meats, cheese, scrambled egg and sausages. Supermarket over the road to the hotel and a decent pizza restaurant is also opposite.

Hotel was quiet, comfy and clean which is all I want when on business.

Perfect stay!

Carlos Aon 20/06/2017 15:07

Quite area near business school and very close to Versailles. Not so far from Paris if you want a late dinner... even so you have a Pizza place cross street or Hotel restaurant that will suit your needs...
Rooms very convenient for business stay.

Best option when studying at HEC

ludwig1827on 17/06/2017 09:42

I have consumed about 60 nights at this property in the outskirts of Paris.
The main reason on my choice was the strategic position of this truly no frills hotel. Rooms are just perfect for this type of product: good size (I was pretty much always upgraded to an executive room, which differentiates for size and the presence of a couch) good shower pressure (although a walk in shower would be a plus) comfortable bedding and lighting.

On the negative side I have to remark that the bathroom sinks work all very badly, the closets are extremely uncomfortable and small and that the cleaning is not always (some travelers could comment "it's France, and - at this level - this is the best you may get") acceptable, especially when it comes to bed sheets.

As per the food and beverage side, as an HEC eMBAstudent I have granted access to daily buffer luncheons: here the creativity of the chef does not cope with the overall quality of the dining experience. I would suggest to propose more simple options with less frills, but more oriented to superior taste.
The breakfast scene works just perfectly, but I would suggest to management to change the coffee machine which is extremely slow in preparing even the most simple "single espresso" as well as the quality of the coffee beans: the coffee really sucks!

Regarding the fitness centre: the hotel has a tiny gym, where the treadmill broken in January 2016 was in the same conditions until February 2017. A plus is the little and clean sauna.

What makes this property indeed different is its staff: both during day and night shift each member is always extremely nice, available and precise. In a world were artificial intelligence is becoming more and more relevant, the presence of a professional, smiling, and proactive staff is what makes a hotel standing out from others, even if I don't know if Jouy en Josas offers a comparable benchmark in terms of hospitality.

Very bad experience

Hafitmoon 11/05/2017 10:48

• I stayed two nights in the hotel one night in the basic room the other in the comfort room except from the price there is no difference between to both rooms.
• The bar staff very unpleasant.
• Restaurant manager and receptionist was professional.