Best Western Plus Prospect Park Hotel

What People are saying

The most helpful and pleasant staff

kathyconstantinoon 06/06/2017 23:22

The staff were superior. The rooms were immaculate and our stay was very pleasant. We were there on Memorial Day and the staff insured we got to where we were going. There were 5 of us: 3 adults and 2 children. The prices are so reasonable for NY.
Everyone was happy and I highly recommend this little gem in Prospect Park. We will be sure to revisit when the need arises.

Nice Hotel and staff!

evaronaon 06/06/2017 04:34

Can't find a better place for my vacations in New York. Coming from Los Angeles and discovered this Hotel with nice rooms, parking and delicious breakfast. On top Mylos and April were totally dedicated to our comfort and give us a lot of help to find places, directions, even discounts! What a team!!!

You can do better

bryanp722on 05/06/2017 15:31

Was very disappointed with this hotel as I expected more from a BW rated Hotel and for the price charged. Our room was small, furniture dark, heavy and every piece badly chipped. Office chair was broken and dirty. The only plus was that the bed was comfortable. Location is not ideal for access to good restaurants and amenities. We cut our week-long stay down to just the one night.

Another awesome stay in this gem of a Hotel

BigKev08on 28/05/2017 18:44

This was our 2nd stay in this great Hotel and we even got the same room with the view of Manhattan. David and the rest of the crew are very efficient and only too glad to help.
Its quite simple ; if you want great value,free breakfast,cheap parking,subway a stones throw away and sample some Brooklyn hospitality then look no further. For half the price of most Manhattan Hotels of similar standard that normally give you less amenities.
The Hotel is also spotlessly clean. Beds are super comfy and if you fancy dinner in your room after a long day in the city then local Pizza joints etc will be happy to deliver right to your room.
Cant see us staying anywhere else and wish we were going back soon.

Very average.

Mrbiffoon 26/05/2017 19:16

I have stayed at this hotel twice once in May 2016 and again in May 2017. I was sufficiently impressed in 2016 to stay again in 2017, I doubt I will go back again. Unfortunately standards seem to have fallen.

On the plus side the hotel is located opposite the Subway and the trip into mid-town takes about 40 mins. The hotel is also in a good location for exploring Brooklyn. The WiFi was also fast.

Last time I stayed I found the staff to be friendly, helpful and engaging. This time I found them to be surely and generally disinterested. This was notable on check in and when I walked through the reception area I said good morning and was ignored.

The hotel provides a basic but nonetheless acceptable breakfast. The area in which breakfasts is serve has changed sine my last visit and the extra space is a significant improvement on the previous location.

Unfortunately, I found that many items such as milk, bread and fruit ran out and were not replaced. No one seemed to be clearing up so the area wasn't that pleasant to sit in.

The common parts of the hotel could do with a renovation.

As others have observed the furniture in my room was chipped and generally battered. There was also lots dust on many of the surfaces and the clearing seemed to be superficial. There was also a musty smell in my room. The curtains in my room also were too small and didn't fully cover the window. Someone had dropped some food in the hallway near my room and this wasn't cleared up for several days. My room was also not serviced on my last day at the hotel.

To a certain extant the price makes up for some of the hotels shortcomings, but next time I will be looking for something a bit better.