What People are saying

Very friendly & great value

Trish Pon 27/08/2017 23:58

I really have to send some praise out for this particular Best Western in Estes Park. My husband used to work for a luxury hotel chain so we were able to stay at high end hotels very cheaply for years. But now, we are on our own and I worried about finding hotels we would be happy with. I've stayed at 3 Best Westerns now and am so pleased with them all! As for this one in particular, the room was spacious, the beds were comfortable, and I was so pleased at how quiet the hotel was. My son enjoyed the pool as well. Having free wifi and breakfast included really adds a great value to this hotel.
Customer Service was fantastic here. Our flights into Denver were delayed so I had called to let them know we would be later than expected. The gentleman kindly greeted me by name upon my arrival and let me know he had been keeping an eye out for us, which was so sweet. Every interaction with employees at the front desk was especially pleasant. The icing on the cake was this -- my son had left his iPad charging in the hotel and we forgot it as we checked out of the hotel. They quickly left us a message to let us know that they had it at the desk for us, however, we were without cell phone reception for a few days. Once I had called, they kindly verified our mailing address and shipped it to us via priority mail. It was packaged carefully and arrived safely. Truly very thankful for such great care!
THANK YOU BEST WESTERN!!

Best hotel stay ever!

Susan Lon 27/08/2017 14:14

We were extremely happy with the service. very friendly staff and smiles were abundant. The room which was a family suit was simply amazing. The cleanliness was outstanding. Wonderful updated and family owned business. And breakfast provided was amazing :) It was a full breakfast, no continental breakfast with simply cereal, breads, a few fruits and coffee. This breakfast was a made to order. OUTSTANDING place to stay if in Estes Park, Colorado.

Silver Saddle Is Really Gold!

Kris Ron 24/08/2017 18:29

We loved our stay at this place. Our only concern would be how loud the air conditioning unit was but ear plugs helped us work that out. The breakfast was wonderful! The staff was great! The location to Estes Park and RMNP is perfect!

Horrible front desk service

Kim Von 22/08/2017 06:03

Horrible front desk service! Ratings are not accurate. I switched from another hotel to this one because of the higher customer ratings.. a mistake I will not make again.

Breakfast was good, rooms ok - got stuck in the annex building,

great experience

xiaokungon 20/08/2017 17:18

it is a really great place to live in. the room is very clean and big.And i think i will bw here agian when i have my next trip. This hotel located near rocky mountain national park, it is really convenient and really close to the entrance. We are really happy to live in here for a great price compared with other inns which are not as good as best western plus.