What People are saying

Great business hotel by the American embassy

May Gon 06/07/2017 19:56

I stayed at this wonderful Best Western when visiting Frankfurt for business. Even though I was only there only for one night (plus some morning time) i can genuinely say - this hotel is truly fantastic! Here's why:
1. Located literally 5 minutes walk from the American embassy. If you need to go to city center it's one line away from Hauptbahnhof.
2. Kind staff - as a start check out is at 12 (and not at 11 like most European hotels). In my case specifically I've asked for a late check out due to a morning meeting - without thinking twice the lady from reception already gave me a 'minimum' of a half an hour extension. How thoughtful! At the end I did not use it but I cant ignore nor forget that gesture as it is not to be taken for granted.
3. Awesome breakfast - also included ice water (especially for Americans) rich varieties of veggies, eggs and ham.
4. Awesome dinner with great service - the waiters (especially Walt C.) didn't stop checking if the guests need something, wonderful service and not typical for german hotels, just wow!!! Needless to say that the food was really in top quality, very fresh and tasty!
4. Room - great comfy bed, even though I had a twin bed - it was still very comfortable. Full amenities included a robe and slippers. The room was quiet enough to sleep in even though my room was located straight on the highway.
5. Tea varieties - here I was seriously impressed - usually in hotels they kinda give you samples of a few tea types they pulled out of the big saving pack. Here I literately found all kinds (you know because all the hotels are using them) which was really amazing to find! I only had one kind since it's the only one I like but that's my point exactly, the variety is aimed to all flavors which is something I really miss in hotels nowadays.

Would I come back? Absolutely yes!

Weekend stay

Lee Gon 04/05/2017 07:51

A large group stayed here over a long weekend for a rugby tour in Frankfurt. The hotel was excellent and the staff first class. Nothing was too much trouble.
The rooms, beds , showers all excellent and the service was not lacking for anything. The restaurant and breakfast offerings were also really good. I would recommend this hotel anytime.

Clean, Comfortable and Friendly

TAZMPictureson 24/03/2017 23:17

Clean hotel with spacious rooms, good breakfast, plentiful TV channels and fast internet. The room is well-outfitted with plenty of outlets, lights, sitting room furniture, hot water heater with tea and coffee, an iron with ironing board - everything you need to be comfortable on a business trip. I thought it was particularly thoughtful that they turn the shower nozzle against the wall so you don't inadvertenly drench yourself when you turn on the shower!

Internet was fast but a bit temperamental - the system prompts you to log in too often on handheld devices, and sometimes it takes a bit to get the log-in screen to pop up on your computer.

ATM is nearby at the gas station just 50m away, McDonald's is down the street, public transportation is right across the street, and a grocery store just 300 meters away. Hotel staff are friendly and helpful. 60 or more channels on the TV in multiple languages and a nice radio/speaker in the room if you just want music.

Business Stay

Ziad Ton 20/03/2017 16:19

Very quiet rooms, with a nice smoking place in the backyard. Room and toiletries were clean. Close to a Tram station. Around 25 mins from the center. Breakfast buffet was very rich, the breakfast staff were helpful, helped us with our morning coffee :-)

Great stay

LucyD925on 06/03/2017 11:59

We stayed here several nights because my husband was on a business trip and it was great. We arrive via car and there are two lots. Underground parking costs 10 euro a night and the open lot in front of the hotel is free. There are limited spaces and fill up at night. I also saw a lady park and then grab her groceries and head to the apartment complex next door (her car didn't move for 2 days). It is not a great location for downtown Frankfurt travel but the 18 tram is right outside and brings you very close to the city center. We used it a few times and it is pretty easy to navigate. Traffic in Frankfurt is pretty bad so I suggest using public transport.
The check in was very quick and easy. The room and bathroom were quite large. Thee is a mini-bar in room (nothing complementary). There are some great toiletries in the bathroom and the shower was large (for European standards). I was even able to take a comfy bubble bath. There were bathrobes and slippers in the room also. The beds and pillows were the most comfy I've slept on in a hotel. The room was very quiet even though we slept with the window open.
The breakfast buffet had a wonderful spread with lots of choices and the waitstaff were fairly receptive. Local dinning options are limited in this area. There is a great Italian restaurant about 300m away and the restaurant right across the street (very limited seating). There is a bar and restaurant in the hotel that always were busy. I had the misfortune of coming down with food poisoning after eating there on our last night though. Despite that, it was still a good stay at a great spot.