What People are saying

this was our first and last time for our family stay

sandyd695on 09/08/2017 15:32

The staff was friendly but we was not happy with the pool restroom and no clean towel at the poor area. Also, the internet was very poor. This was our first time stay at this hotel also our last. We end up use our phone data if we use the internet.

Time to make some improvements! !

tigergirl621on 01/08/2017 13:34

We stayed here while visiting family in the area. Our stay was for 5 dsys. Honestly, we should have checked out before that, but moving 2 teens and all of their belongings seemed too big of a challenge. I could go into details, but this review would be too long and frankly, I don't want to spend anyour more time than necessary on this worthless place. My major issues were Wifi bandwidth (we were told that the hotel was at full capacity with detasslers staying there and they were using all the bandwidth. But we couldn't get it to work even in the middle of the night ). With my cell phone not working, I reverted to the old fashioned way of communication, the desk telephone. Guess what? It didn't work. After contacting the front desk several times, they ended up dialing the number for me and then call ed me back when they were able to patch the call through to me. Reminiscent of my childhood, watching "Green Acres". The bathroom had no exhaust fan, so the steam from the shower came back into the room and the humidity level was crazy, even with the A/C working on High. The unit was clearly not performing up to psr...and it drained right back into the room, causing the carpet to be soaked where it drained in front of the window. The overall condition of the grounds, with cigarette butts and full garbage cans by every exit was shoddy. I even poured my bottle of water onto a smoldering ash tray fire by our exit door one day. Same door the employees go out of to take their smoke breaks. You would think they would notice all the refuse there, but in the 5 days I was there, that wasn't the case. On a positive note, the attached restaurant had very good pork tenderloin sandwiches for a reasonable price.

no WiFi access the evening we arrived

fozjonon 31/07/2017 23:28

It's a pretty good hotel. Staff are helpful and friendly. When we arrived at about 9:30 p.m. we were given coupons for a free drink in attached O'Hungry's. That was a definite plus. The room was comfortable...mattress a bit creaky. It's almost unforgiveable that the WiFi wasn't working the evening we arrived. However, it was working in the morning...so I'm not so disappointed.

Average

Mark Von 31/07/2017 16:08

Nothing special to report. Sink drain was slow. The hallways were like a sauna. Many guests were loud into the night in the hallways. Restaurant was cheap (very average food and service). Since there are no better options in Marshalltown, I would stay there again if I needed to be in the area.

Business Trip

kevincX4928RUon 26/07/2017 16:29

Comfortable room, great value, attentive service staff made this stay great. Breakfast is solid, with good variety and selection. Service staff are attentive and pleasant. While I didn't use the Bar/Restaurant on this trip, food is a great value from past experience