What People are saying

Good place to stay

256feliciajon 20/08/2017 17:06

The hotel was nice friendly staff, good hot breakfast. Clean pool a little small. Hotel wasn't over crowded. Staff responded to request asap! Kid friendly! Hotel was quiet n safe! Near by restaurant Logan's most try!

Great Hotel

sammH6092CXon 16/08/2017 18:15

Clean, great breakfast, super staff, good Internet, plenty of room. Will be staying there again. Really enjoyed our stay there. Good parking. Restaurants close. Logan's Roadhouse within walking distance.

Reservation issues

sminnixon 08/08/2017 18:14

I had no issues with the hotel itself. The room was clean, staff was friendly, breakfast was great. I did, however, have an issue with my reservation that I feel should not have happened. We had been on the road for around 10 hours traveling to the hotel that I had made prior reservations at. Once we arrived we were told that our reservation had been cancelled because the lady didn't think we were coming. I had reserved a room for Thursday-Monday. We didn't arrive until around 4:00 Friday morning, but I knew that was before checkout time so I booked Thursday night so we would have that covered and have a room to go to when we got there. I was never notified that it was cancelled. I feel like before cancelling they could have at least called me. We had to wait another hour because the room I had reserved was no longer available. We ended up having to pay a higher price because we had to take a room with a jacuzzi tub. The lady said she got the price down as low as she could, but I feel like since it was her fault that the price I reserved at should have been matched. At that point though we were exhausted and just went ahead and paid so we could get some rest.

Friendly Staff but Room for Improvement in Other Areas

Hawkeye4245on 02/08/2017 23:46

First off, I understand that I chose to stay in a budget hotel and my expectations should match the price but I feel that there are basic things required for close to a $100 hotel.

Let me start with the good. The staff was very friendly, always speaking, smiling, and welcoming. Definitely the best part of the hotel. The breakfasts were very good and offered lots of options. The room was also clean when we arrived. We stayed in the king "suite" which basically meant it had a couch, microwave, and mini fridge.

What could be better. Day one we left late ( around 12) so the room didn't get cleaned and I completely understand why on this particular day. Day two we left around 8:30 and the beds were made up, towels replaced, but the garbage was not taken out (one can was almost full). Day three we left before 9:00am and the rooms were not cleaned. To me, day two and day three is unacceptable from a house keeping standpoint. In addition to the lack of house keeping, the desk chair was broken (and it was easy to identify without even sitting in it).

I probably should have told the management while we were there but timing was never great as we needed the room while we were there and could not take the time to let them take care of the problems.

The hotel overall is okay, but I've stayed at better for the same price. Hopefully my feedback will give them some ideas behind how to improve.

Awesome Rooms and Great Customer Service

Shalayne Bon 22/07/2017 16:42

Despite a minor problem with the toilet and low water pressure in our room, my mom and I had a wonderful stay at your hotel. We stay at this hotel due to the convenience and the fact that you all accept pets. Our dog Missy who was diagnosed with cancer 1.5 years ago, loves coming to your hotel to ride the bell cart. This is one of her favorite things in life and we appreciate you all so much. Your staff is very hospitable and really care about their customers. Thank you all again for an excellent stay and for working with us to get our room changed so quickly. We appreciate it and will be back soon.