What People are saying

Sad to say worst experience ever in any hotel

RUSS Non 20/06/2017 19:23

Let me first say I was every disappointed and sad to see a hotel brand like Best Western having their name on this hotel it is independently own and it shows,
First got there front desk clerk scolded me for not calling the hotel to make our reservation as ours was made through BW web site said it never came through but yet knew what I reserved and would not honor our online reservation wanted King rm interior corridor upper fl ended up outer room on side upper fl double beds that keys didn't work in 253 so moved to 255 which one key did not work other one on and off room was dirty , dead bugs in dresser drawer ,smelled ,coffeemaker was nasty had to buy one had older teens hanging around in and out of rooms upper and lower floors on first floor right across from stairs I think it was room 155 half naked man laying in bed stairing out the window at people coming and going no security and never saw any we never use shower or never changed slept in clothes haven't done that since we were teenagers just all around terrible experience which will never happen again .
I have always given honest opinions on here and how anyone can rate this hotel more then one star is unreal to me my opinion keep looking after scolding I took to complain would not done any good it is what it is so we learned from this trust me will never happen again

Helpful Staff for a Great Wee on Katy Trail

mmpay2goon 17/06/2017 15:54

We stayed at the State Fair Best Western on June 11th. We began a 5 day bicycle ride on the Katy Trail on June 12th. We called the motel to make sure we could drop the bicycles off early (11 am) on check in day. Joyce at the front desk said they could help us and would find a place to store the bikes. We dropped off the bikes the morning of the 11th,(they already had rooms clean and ready!) and then drove our car to St Charles to park and take the Amtrak back to Sedalia. When we arrived our bikes were safely in our room. We started our awesome bike ride on June 12th and had a great week. Thanks so much Best Western, and especially, Joyce, at the front desk.

Felt like staying with relatives

toddc230on 15/06/2017 20:43

Although the hotel understandably was older, it was comfortable and our room very nice with a refrigerator and microwave for added convenience. It had decent room size for our little pug which made a big difference as we had to leave her quite a few times as we were in town for a funeral. The utmost pleasant surprise was in the people who took care of us there. They went over and above to accommodate every need we had and then some. It truly was a kind and comforting experience and we felt well cared for. Like family.

Great stay and the kids loved it!

spaceball-1on 12/06/2017 02:57

We were here on a very busy weekend. We came for the airshow at Whiteman AFB, but there looked to be some sport events going on as well as an event at the State Fair grounds. The staff was crazy friendly, honestly, I don't recall any stay where conversation with staff felt more like old friends than a weekend business stay. The room was cozy, could use 2 queen beds instead of 2 double beds, but it sufficed. The pillows were incredibly soft, and the bed wasn't, probably the one downside. There is free Wi-Fi, which you get the code to at check in and it seemed to work flawlessly for the duration of our stay. The pool, while relatively small, was nice and seemed well taken care of, as well the hot tub was immensely comfortable. Breakfast was also VERY good, more like Golden Corral than the typical hotel breakfast. There was biscuit's and gravy, scrambled eggs, bacon, sausage of some form(patties or links). As well as oatmeal, yogurt, fruit, cereal, several juices, coffee and soda. I wouldn't think twice about staying here again, which will probably come up in 2 years time. Honestly it doesn't look like much, but it was well worth our stay.

Great Hotel for the Price

PTF_Gregon 11/06/2017 13:59

An excellent hotel for the price. All staff were very professional and friendly and it is clean with everything working. The indoor pool and hot tub is a plus as well! So this is the one to stay in when in this area on your trip or vacation!