What People are saying
Front Desk Staff are Amazing People
Z4155GJmrsdougjohnon 03/08/2017 16:09Had a wonderful time highly recommend for other guests. Fornt Desk Staff were amazing Housekeeping very Friendly. Room was clean and comfortable. Parking lot was being redone but it was still easy to reach our room. Thanks for a great stay.
my stay
johnjQ8614VMon 30/07/2017 20:46I found my accommodations great for such a small community. I had some late nite noise that I didn't report. The rest of my stay was excellent. I always stay at the Best Western hotels because I can rely on good service and cleanliness.
Great choice if in Susanville, CA
Amy Con 28/07/2017 19:00I enjoy staying here every year when I travel through Susanville, California. The rooms are clean, bed comfy, and the breakfast at the Lumberjack Cafe cannot be beat!! The staff is genuinely friendly and accommodating.
Avoid this place
Michael Son 28/07/2017 18:12Arrived at 5pm. The room was not ready. They said the cleaning staff key wouldn't work. What a bunk. The sheets and towels were all in a pile. They said there were no other rooms. I checked on line and there were plenty. The breakfast is in the restaurant next door. The motel gives you a voucher with very restricted choices. I gave my order. Apparently they lost it. After one hour without any breakfast I walked out. This motel is not typical Best Western quality. More like an old Motel 6. I'll never be back
Best Western, consistent accomodation
W6239CJfrankson 22/07/2017 21:17As a long time patron of the Best Western Hotel chain, I have had many experiences with BW in many states. The Trailside Inn in Susanville, CA., is consistent in providing the quality and comfort expected at the BW hotels. I have stayed at this hotel many times over the past 6 years, and I will say this property is actually in better condition and far more comfortable that when I first stayed in 2011.