What People are saying

Good location but bad services

xuanhuyton 16/08/2017 10:17

Good location and large room are the only positive mark here. Everything else is on the negative side. Very hard to find parking in the evening, both front and back. We stayed in the back in suite area, and people parked in un-organize fashion. Internet was non existing in room we stayed. Other rooms were on and off the whole time. Breakfast served by horrible staffs. Not sure because the hotel owner policy or staff members, but 30 minutes before breakfast time end, most of the foods were gone and did not see any re-supply.... at all. Ice maker in upstair was broke. Front door stuck, very hard to open with electronic keys. Bathroom light cover loose, making noise when open bathroom door. I am not picky when staying at hotel, but this one was the worst I see at BW brand, at this star level.

Awful

The Bon 14/08/2017 02:12

Adding the word "Suite" to your name or saying that the rooms were remodeled doesn't make this place anything more than a very tired third rate motel. Best Western seems interested in upgrading their reputation. However, this place does not do that.

Our "upgraded" room included an ac that didn't work, a torn lamp shade, battered cheap wooden furniture and a total lack of style ... and oh yes -- very lumpy pillows. The outside area was poorly kept, the parking lot cracked and pot holed.

The crowded breakfast room had the appeal of such a room in a factory and was next to a broken down indoor pool ... we went across the street to a Starbucks.

On returning after dinner there was no space left to park. The lot was filled with cars, trucks and motorcycles.

The clients seem to be a mix of tourists, transient workers and bikers.

The only high note was the very friendly reception.

There is NO reason to stay here. Cortez has several new, mid and upper range motels. Don't make the same mistake that I did.

Nick

Best Western Turquoise Inn & Suites, Cortez, CO

G9864IUsarahbon 12/08/2017 15:47

Our family stayed in this Best Western during our stay in Cortez. We were very pleased with our very spacious room with wooden floors. The room was very clean! We would definitely recommend this hotel to others!

Definitely not in the Cortez top 5

AeneasAtSeaon 12/08/2017 06:13

The Cortez Best Western Turquoise Inn is clearly an acquired old roadside motel that has been purchased and renovated. If the price and ratings lead you to expect a typical BW experience, you will be sorely disappointed: the rooms, especially in the front part of the hotel, are just a step above Motel-6.

Rooms have new furniture, pillow top mattresses, and some new tile/countertops in the bathrooms, but the doors are splintering (see photo), the under-window air-conditioning units are noisy, the outside walkways are a mess, and the cleaning crew must have been ordered to skimp at every opportunity. The seal on the bottle of complimentary mouthwash in our room had been broken and the bottle refilled, and the shampoo bottle had been refilled to the brim and was leaking out on the counter. And the mattress pad was dirty and badly stained (see photos). We didn't feel safe using anything in this room. Moreover, the hotel attracts a rowdy customer base--kids were running up and down the second floor walkways, and people were yelling at each other on the porches throughout the night. Several times kids banged loudly on our door, either mistaking it for their own or playing pranks. Parking is also very cramped and insufficient for the hotel--people had to park in every nook and cranny. And the TV remote only works from about 3 feet from the screen, though there are plenty of directTV channels if you want to get up and walk to the TV every time you want to switch channels.

There is an outdoor pool tucked in the corner at the front of the hotel, an indoor jet-pool 'spa,' and a breakfast room. The free breakfast was ok, but not great. Hot items included scrambled eggs, sausage patties, biscuits and gravy, and make-your own waffles. Juices, bananas and apples, a few breads and cereals, and a few kid-sized Danimals yogurts were the other choices. The staff was very friendly.

There is a nice grass courtyard and fountain area off the breakfast room with rooms away from the parking lot. It looks newer than the rest so I'd recommend asking for a room there instead of the streetside ones. Having seen and visited other hotels in Cortez I'd definitely say this one is not in the top 5. Certainly not a typical Best Western.

Nice large room, but on 2nd floor and no elevator.

necoloradoon 09/08/2017 23:05

Traveling with family, requested a suite and received a lovely large room. Enter into a sitting area with TV, fridge, micro, coffee maker, sofa sleeper and comfortable chair, also a desk area. Bath area between this room and the bedroom with 2 nice comfortable queen beds (nice large area, not crowded ) The bath area complete with a sink inside and one outside, nice touch. Linens nice for both bed and bath. Great shower head and lots of hot water. Nice amenities also Bath and Body Works. Breakfast area a little crowded, but lots of good and assorted food. Sitting areas both inside and outside on the patio. We really enjoyed sitting there. Our only complaint was that we had to climb the stairs to our room on the second floor. I am a Sr. citizen and when I go for 3 days I pack for 10, so was hauling around a heavy suitcase and ditty bag and other items necessary for my comfort.