What People are saying

Beware of the swimming pool

Tonya Mon 03/08/2017 00:01

Hotel was close to DR's ofc, restaurants, gas station, which was great. While my child, 10 yr old was swimming she cut her foot on an object, pulled it out and it was a box cutter blade. It was turned in to the desk clerk who offered no apology or reason. This could have been bad had her cut been deeper or gotten infected. There was a girl's baseball tournament going on and considering the ppl, the room was quiet.

Best travel advisor

Tws27on 02/08/2017 03:13

When we arrived at the hotel, we were ready to go out & eat dinner. Jason was our desk clerk at that time. We asked him where is the best place to eat local foods. He suggested Trapp's on the river to eat catfish. Boy, was he right. The food was delicious. I like to also say that we loved his personality too. Breakfast was delicious & the food kept coming thanks to Shelley. She was very friendly & worked hard to make your breakfast enjoyable.

Given a Second Chance to Make a Good Impression

Teresa Mon 31/07/2017 17:10

Previously, I had stayed at this Best Western location and had not been very satisfied; however, when my husband and I, along with three of our grandchildren planned a trip to West Monroe, I decided to give them another chance. I am so glad I did. Jennifer was at the front desk. She was not only efficient, she was helpful and extremely friendly. She made us feel like she really cared whether or not we enjoyed our stay. Breakfast was excellently prepared and presented. Sofa bed was not very comfortable to sleep on, but that is not unusual. I gave them a second chance to make a good impression and they succeeded. Will definitely stay on my next trip to Monroe.

Great staff

Sarah Mon 31/07/2017 16:22

Room clean, comfortable. Stayed on ground floor, slept well, no noise to keep me up. Great breakfast.

Staff extremely helpful, if they didn't know they asked. Jennifer at front desk exceptional employee.

I prefer a room with an office entrance.

Dana is a gem!

148bradcon 29/07/2017 10:00

Dana, along with the rest of the staff was very caring and answered any question i had about the area. The property is a bit older but the rooms are very clean! Breakfast was great with a lot of variety. The breakfast attendant, was kind and helpful. I will definitely recommend this hotel to my family and friends. Thanks again to Dana and staff.