What People are saying

Not Best Western Anymore-typically Chinese hotel

adm ron 18/07/2017 10:56

Stayed for 4 nights. First, don't be fooled, this is NOT the Best Western anymore. This is typical of a Chinese hotel. High on show, low on maintenance and attention . The place is shabby. They say they have non-smoking rooms; but not really. We got a non-smoking suite. When she arrived at the room there was an ashtray with matches and the room stunk of stale cigarettes. We called and someone came to 'clean' the room. What a joke; the service person poured some cleaning fluids on the carpet. I cleaned all the ashes stuck to the mirrors which improved the smell along with some extensive airing out AC + open windows it was 'decent for china'. You might ask why we didn't leave, well it's china, no one respects the rules and 'everyone' smokes. There's little chance we'd have find a better room. Also the exercise room is worn out and not air conditioned.

Horrible Service for the price paying

Bambinoamericanoon 26/04/2016 16:41

We were there back in April 2016 checked in to suite room and no soaps and shower gel and nor drinking water or other amenities. No one was able to speak English at this International hotel. After 30 minutes I was able to get some shower gel and finally I understood that we have to wait for the other things tomorrow ( we checked in around 6 pm ).
Breakfast was a Joke. Nothing western at all. Dirty tables and not enough food . Milk was finished at 9 :15 am and when I asked the lady that had black uniform ( most likely like a supervisor ) with broken English she just said wait and we never see anything. There was no Refill on anythings after 9:15 and only things kind of was available was Chinese noodle soup which wasn't cooked enough. It was very disappointing to pay over 200 USA dollars for such an lovely hotel that was worth it only $20. Would I recommend this hotel to anyone ?? NO WAY .. It is just a name and managed by unprofessional staff and not to mention that the air conditioning of the room wasn't working at all and no way that anyone cared to fix it. As much as I loved the city but unfortunately this hotel was the worst in China.

Excellent Rooms good for Business`

barrynoahon 01/11/2015 15:10

I stayed at this Hotel for Business. I found it save, clean and well appointed. The desk staff was good but lacked much English. Hotel was very convenient for the business I needed to conduct. I would recommend to those coming to the area.

excellent rooms

bradziker1on 03/07/2015 06:22

Room numbers a little confusing because I was in 1413, but the number on the doors for this floor were 12B13 – they must be converting floor numbers. Buffet Chinese restaurant near reception was very good – good selection of Western and Asian disshes, the mango ice cream was superb. Online literature said ‘safes’ were in rooms, but some of our group of 7 had them and some did not, mine did not. The gym is only free for executive floors, and is not much in way of equipment. Internet connection in my room was a little slow, but ok, but another in the group did not get wi-fi. People do smoke throughout the hotel, so be aware smoking laws have not caught up with this part of China.

My third stay here. I will come again. Close to new Railway Station.

motraxon 25/05/2015 02:13

Third time here and the room was better than before.
Re carpeted hall and room. As usual the room was very roomy and clean.
Breakfast was the usual high standard with a great variety of Western and Chinese foods. Hotel staff are friendly and always on hand to be helpful.
Wifi was fast and the connection was straight forward.