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Candlewood Suites West Springfield

572 Riverdale St,West Springfield,MA,United States of America
Check in 15:00
Check Out 15:00
Noisy jbureau19 on 06/07/2017 14:42 128 Reviews

Property Location With a stay at Candlewood Suites West Springfield in West Springfield, you'll be close to Josiah Day House and Naismith Memorial Basketball Hall of Fame. This hotel is within close proximity of Springfield Museums and MassMutual Center. Rooms Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness facility. Additional amenities include complimentary wireless Internet access and barbecue grills. Dining Grab a bite from a grocery/convenience store serving guests of Candlewood Suites West Springfield. Business, Other Amenities Featured amenities include a business center, a computer station, and complimentary newspapers in the lobby.

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572 Riverdale St,West Springfield,MA,United States of America

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Hotel Details

Internet Facility Restaurant Swimming Pool Business Center Gym Spa Laundry Complimentary newspapers in lobby Computer Station Multilingual Parking Facility Safety Deposit Lockers

Candlewood Suites West Springfield

572 Riverdale St,West Springfield,MA,United States of America 2 Star Hotel
Check in 15:00
Check Out 15:00

GENERAL

Property Location With a stay at Candlewood Suites West Springfield in West Springfield, you'll be close to Josiah Day House and Naismith Memorial Basketball Hall of Fame. This hotel is within close proximity of Springfield Museums and MassMutual Center. Rooms Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as direct-dial phones with free local calls and voice mail. Rec, Spa, Premium Amenities Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness facility. Additional amenities include complimentary wireless Internet access and barbecue grills. Dining Grab a bite from a grocery/convenience store serving guests of Candlewood Suites West Springfield. Business, Other Amenities Featured amenities include a business center, a computer station, and complimentary newspapers in the lobby.

Hotels Photos

Candlewood Suites West Springfield

Hotel Location

Candlewood Suites West Springfield

572 Riverdale St,West Springfield,MA,United States of America
Ranked
#9 of 17 hotels in West Springfield
Overall Rating 4Rating from 128 reviews
Rating Summary LocationSleep QualityRoomsServiceValueCleanliness
Traveller Type business(36) couples(24) solo(7) family(42) friends(13)

What People are saying

Noisy

jbureau19on 06/07/2017 14:42

I couldn't sleep because the room above me was noisy. Then I was moved which was very nice but the AC didn't work well so it was really hot. Jose, the morning desk clerk was very rude and shouldn't be in hospitality service. The parking lot is very cramped and the sign for the pool being closed said the 27th but they closed it on the 26th and 27th. Your communication needs to be better between staff. I already made one complaint about the noise and still have yet to be contacted by the manager. Thanks for caring

Clean Comfortable Hotel

JenMarkCoon 07/02/2017 14:00

I stayed at this hotel while attending a convention at the nearby fair grounds. Checkin and checkout were smooth and quick with no problems. The room and public areas were clean and well decorated. The pool and hot tub located in the basement are relatively large for this type of hotel. There is no change room associated with the pool so one has to go from and to one's room in a bathing suit.

The hotel is located on a busy commercial strip that is not pedestrian friendly. Access off Riverdale Street is southbound only. There is an alternative rear entrance off parallel Elm Street which should be used if travelling northbound. If travelling northbound, make a left onto Elm Street at the next traffic light after passing the hotel and enter off Elm Street which curves around and runs parallel to Riverdale Street.

The room I had included a mini kitchen (see photo) that was adequate for my purposes. A coffee maker and supplies was available. The mini kitchen included a large refrigerator. No restaurant is associated with this hotel. There are a number of food vending machines in a room adjacent to the lobby. These dispense, at relatively high markup, basic food items. I went to a nearby supermarket (Lidl - 1/4 mile north on Riverdale behind the Olive Garden restaurant) to get breakfast supplies.

No maid service is provided for short term stays. This was explained to me at checkin. No big issue. The bathroom included a good supply of towels although toiletries were a bit on the sparse side. The heating unit mounted below the window as noisy. Use ear plugs if you are a light sleeper!

Candlewood Suites Hotel is 100% non-smoking in both rooms and all public areas. From a discussion overheard with a customer at the front desk this is strictly enforced.

If travelling to West Springfield again, I would definitely stay at the Candlewood Suites Hotel.

A comfortable place to stay but.......

William Con 02/02/2017 01:12

I like to stay at this specific hotel when I am in town. It is a suites hotel so they don't change the towels everyday but if you are aware of this before hand, everything is just fine. My only complaint is there is no ice making machine in the building. Each suite does have a full size refrigerator which is awesome but its ice production rate is VERY slow and just could not keep up with our needs so we has to buy ice. But everything else is great!

Surprisingly nice

BostonBob1on 04/01/2017 19:56

The location isn't the greatest (along a busy commercial strip) but the place was pretty nice. Helpful front desk (forget to get the young woman's name), clean and spacious room, with high-thread count sheets (I'm a fan of nice bedding).

We got a 1BR suite and put the kids on the pull-out couch in the front room. My wife and I slept in the BR. Excellent value for the money (compared to Boston!) and easy access to I-90 and I-91.

Exercise room was OK but enough for a quick workout. Pool was in the basement level, a little dark but clean like the rest of the place.

everything just right

Mainelytravelon 28/12/2016 22:01

This was my second time at this hotel.At check in Derek upgraded me to a suite because of my elite status which was nice.The room was very comfortable.The bedd was very nice. Everything was clean .The staff at this place are great .The next day Susan and Aanika could not have been more pleasant and helpful. I thought the suite compared very favorably with Residence Inn at a better rate.This has put candlewood suites on our list of regular stops.