disadvantages very Poor service in the check in, reservation and pool.no one smiles. Very slow check in process Very old rooms and needs maintenance The check in lady gave us a very bad room claiming it's a pool view and it was not. We had to request change to the rooms to get a better one also still very bad and old. Very expensive in comparison to quality. Not even one bottle of water or a tea bag with a boiler in the room or even at dinner. We had to pay for it 5 times its original price. No system. No flow of coordination or communication between the pool managers and the reservation. It was one night and a day use and it was such a hassle trying to convince the people at the pool that we didn't check out and we need our day use meal. They said they will bring it and they didn't because it might be deduced from their salaries.
Advantages Food is good but with no variety. No water again in the restaurant which is ridiculous. Very good pool view. Big pool. Relaxing scenery People at the restaurant are helpful and friendly.
Week end at cairo
Wael Eon 16/08/2017 09:22
It was my first visit to this hotel,it is a big one but old the rooms need new adjustment the pool is not that clean peoples are swimming with there clothes on and no one stope them the room had no bar no cattle no well come water or daily supply you have to bring from out side the restaurant food was basic I was half board no drinks or water with the food you have to pay for it.serving food by pieces not a true open buffet. The reception area is old it is a 3 star hotel not a 5 one as they told.
safwat hon 18/07/2017 20:31
The service is very bad from I arrived to out the room not good all the day the air condition not working and also the reception not handle any thing the hotel is bad Quilty and the engineering not working please make system in the hotel and when I make checking out I waiting an a hour how come really I'm so sad
Traveling with bro in law
Andrew Son 08/06/2017 13:27
The resorts itself with option re very nice in Giza, Egypt. It has everything you need, largest pool, food opens til 11pm, spa, good quality taxi service re always ready for us. The guy works in gift shop (Moha Ezzah) are amazing guy as he sure give us a great deals on souvenirs after I I bought a lot of Egypt necklace with my families/friends names on it in Egypt alphabetical. He then show us the many good places such as real good food locations and tourist area.
The hookah cafe is very next to the resort.
The only poor service is no wifi in our rooms, even have to use in the lobby but still poor networks due too many re at lobby, that's why I put it as a 4 stars. But it's good to have myself social in the lobby such as happen to watch the Egypt film team doing the filming projects right there! (I'm a film producer as well!) 😉🎥👍
Hood hotel Away fromme Cairo Center
Romero Don 28/04/2017 19:52
If you want to stay away from the noise of Cairo and still be close enough to sightseeing, then that's definitely the right place,the hotel itself is really nice,food is acceptable especially regarding that the hotel was almost empty, rooms are spacious but some of them needs serious maintenance ,staff are friendly and helpful