Chumleigh Lodge Hotel

What People are saying

This is taking self service a bit too far

George23927785 on 07/10/2016 12:22

We turned up at this "hotel" and by luck a puzzled looking person was hanging about just inside the door and he let us in. We looked around and soon were puzzled ourselves because there was no reception, no bell to call anyone and no instructions, There was a cubby hole in the wall that looked like it might be opened now and again but knocking on it with a fist did not illicit any response. There were odd pieces of paper lying about and by chance we spotted that amid the paper there was an envelope with the name Tulip (our name) written on it and a number 2. We opened the letter and found a set of keys inside but no instructions or any communication. After hunting about for a bit we found room number 2 and one of the keys opened this. The bedroom was reasonable and the bed was comfortable so we had a decent nights sleep. In the room we found various cereals in containers and in the fridge was a 4 pint carton of milk along with 3 fruit juice cartons (only 2 were unopened) so breakfast was self service too. When we left we could not find anybody about apart from the post man who we let in as the front door was shut on the latch. Lacking any directions/instructions we had no alternative but to leave the keys on the shelf by the cubby hole which by now had several other sets of keys lying there and made our way home. When we booked we had to supply full details of a credit or debit card and on reaching home I sent an e-mail to the hotel asking them to confirm that they would be taking the cost off my credit card as there was no one there to pay cash to when we left. No reply was received so will have to wait until I receive my credit card bill to verify they have done this and charged the correct amount. This was definitely a "one off" experience.

Not so bad

LindsayHull on 28/08/2016 10:39

Was worried after reading all the reviews, it wasn't as bad as all of them. We was greeted by the owner who was very nice, friendly and welcoming.

We booked a family room but when we arrived we was told the room had been given to someone else so we had been given two rooms opposite each other. We have 3 young girls so i knew i wouldn't settle knowing they were in a different room...so my husband was banished to a room by himself and i stayed with the girls. . . Not ideal and not what we booked.

The rooms were ok, clean enough just to sleep for a night.

I booked a 'bed & breakfast' the breakfast consisted of a cerials in the room..not the best we've had. The fridge however had lots of apple and orrange juice and a bottle of milk. We also had complimentary tea and coffee. We have had better (nice tea tray with complimentary hot choc satchets & biscuits ect).

The room was unfortunatly quite noisey...the house next door had several people in the garden till about 4am - not really the hotels fault though. (However, if they were my neighbours they would have been told by now!)

We had a bit of a shock at 9am when a man walked into our room, he was the cleaner (we were'nt expected to check out till 10am & the owner had already given us permission to stay till 11) he then tried to go into my husbands room so i had to tell him.

All in all a lovely man doing his best, not bad but could do with a few tweeks.

Dreadful Reception ...

644ralph on 05/08/2016 21:52

The door was locked when I arrived and I had to literally thump on the door for 25 minutes. I left a message no answer. Each time I have been here the reception has been dark and unwelcoming with just an envelope with my name on. Also the late night/early morning (2:20) noise levels this time were unacceptable .. clearly the house staff have no management /oversight skills..Tiny room.. cracks in plaster .. no light switch.. monster noisy fridge... Although convenient... it isn't exactly cheap.. but I don't think I'll be returning.

Bring ear plugs

Grace H on 29/11/2015 21:22

We booked this place last minute to attend a nearby match. Whilst the staff were polite and friendly (though a little pushy) I wouldn't reccomend the hotel.

The hotel is very 'student accommodation' like. The room was small but cosy with a reasonable size bathroom, clean throughout, and very nicely warm on arrival.

After settling in my partner decided to turn the heating down (it was on full) and the knob fell off the radiator; not great, so we settled for opening the window.

There was plenty of tea, coffee etc provided along with an in room kettle and fridge, cups etc. There was a TV which at no point had any signal, so we attempted wifi, which disconnected incessantly.

We decided to go to bed, and upon pulling back the sheets found a blood stain. Not nice at all. He other guests were rather noisy so settling down was hard enough. The hotel owner (we believe) then proceeded to talk literally, all night. I woke at 2, 3, 5 - still talking. Also, something obscenely squeaky incessantly squeaked all night outside so we had the choice of sleeping in mordor or trying to sleep through the loud horrible noises.

Upon checking out- there was no one in sight. We waited, had a look around, nothing. So just had to leave our keys as there is no reception or anything.

worst place EVER

TimLloyd on 09/11/2015 20:27

I stayed here with a couple of friends before a gig in London. It was a last minute thing and cost me and 1 other friend £45 (we had no choice and paid it). Another friend wanted to come with us so I asked the Manager (who was extremely rude over the phone) if he could put another bed in the room or upgrade us....he said "I'll sort something out" - I'll come back to this shortly.

We got to the hotel which looked like a eastern-European brothel and burst out laughing. As we walked in we were greeted with the smell of what I can only describe as a freshly deceased animal. We walked over to cut out hatch in the wall to the Manager to check in and he said for an extra person to stay it'll cost another £45. reluctantly I said ok and asked if it was an upgrade, oh, how wrong I was. he said, yet again "I'll sort it out".

We walked into the room and the double bed was touching 3 walls so there was no walking space plus the room was slanted so there was hardly any floor space. There was probably 1 sqm of walking space in the whole room - which for 3 fairly big lads was like a tiny prison cell, in fact, a prison cell would've been an improvement, at least it would've had a toilet.

The toilet was next door and hadn't been cleaned since, well...forever. I was extremely cautious in there as it looked like something out of a 1970's Borstal and there were strange people wandering all around this dive.

Anyway, we left for the night and came back in the early hours of the morning. That thing he said he was "going to sort out" was a pissed-stained mattress folded in half outside...the same room....with no space to put it.

We were tired at this point so we just fell to sleep and my friend who drew the short straw was cornered in the room on top of the mattress, which by the way we discovered some extra stains on it the morning after.

Save yourself money, and sleep on the streets!