All the staff are friendly and accommodating. However rooms aren't cleaned enough. When I got in there were still trash from the previous guest. There were stickers on the floor, the cabinet and table. There's also candies left on the cabinet. It seems like they don't check everything. For our 2 weeks stay, they didn't even change the bed sheets. room has lots of ants and cockroaches. No kitchen utensils and equipment but has a kitchen sink. not a lot of restaurant nearby, you have to take a tricycle to go to the nearest piazza.
Not the best place
Richard49135on 10/10/2016 03:29
I did not find the staff to be very friendly. The hotel keeps two very unfriendly dogs in the lobby of the hotel and don't make guests feel very welcome there. In fact, if you want to get a drink from the lobby, they will open the door, bring you the drink and your change, if any, but don't want you coming into the lobby. The room was very small and the toilet broke twice and I had to wait days for the hotel to fix the toilet the first time and it immediately broke again. We had to use a bucket of water to flush the toilet because if you left the water on, it soaked the bathroom floor. If you get the king room, then there is an extra charge for a second towel and pillow. The location is fairly quiet but lots of traffic. Still, nice if you like to walk and see the street vendors and other stores around the area. There is a sari sari next door and they open early and you can go and have some coffee or food if you like and the staff there is extremely friendly. The hotel staff will not give you the password but instead wants to type it in for you on your computer. The security guards are very friendly and will get you a taxi or trike anytime you need.
A Short Stay at Cinfandel Suites
Thomas Aon 28/07/2016 02:05
Our taxi from the airport wasn't quite sure where this motel was, but once we drove down Quezon Street for sometime, we found it on the right side of the street in the Cabancalan district. First off, the street is currently being worked on, so the traffic is TERRIBLE! There is security and some underground parking, and the lady was friendly at the front desk, although it took sometime for her to find my reservation I made. The rooms are very simple, with very little amenities: soap, glass, towel. Our bed sheets had patches on them, but it appeared like the sheets had been washed. The beds were ok for comfort. We didn't sleep well as the rooms are right next to the street, so you hear all the noises cars, trucks, motorcycles, horns honking, etc. all through the night! If you're not a sound sleeper, stay away!! Our bathroom was quant, with a working toilet and a shower with little water pressure (not sure if the water is purified or not, so we didn't take a shower or use the faucet water). Although they say they have WIFI, it doesn't really work. Just keeps loading, and loading, and loading, and... Also, you have to get the front desk to enter the PASSWORD for it, not sure why, but since it didn't work, we just stopped trying.
We did venture down to get some food since it had been a while since we had last eaten. Not sure if they were ready for customers in the restaurant because at first it appeared to be a lounge, until one of the staff brought out table mats and menus. The menu is ERY simple so we got spaghetti with meatballs and spaghetti with cheese as my mother-in-law is vegetarian. This kids decided not to eat since they couldn't find something, so they just ordered a Sprite.
Everyone was super friendly and helpful at Cinfandel Suites. I'm sure with the street being completed soon and maybe some new renovations to rooms and their linens, etc. I'd be willing to give this a better rating of 3 1/2 stars.
Best Kept secret in Town
Alan Son 05/07/2016 18:10
Staff are amazing, Great services, Rooms are bit small but all you could ask for with Free wifi, 24 hrs security, backup power, room service. Safe feeling and very clean property. Perfect if you are Single!
clean,comfortable and convenient
diongsonmercy2016on 06/05/2016 15:45
staff are very attentive,clean,with wifi inside the room.I will stay here again and ill bring all my friends.I recommend this hotel to my company.They have cute doggies named porchia and toby.Frontdesk very accomodating and friendly.