Comfort Inn

What People are saying

Back for another stay

millenniumhwyon 02/03/2017 22:20

I stayed here several years ago. At the time, I thought the hotel was a bit overpriced for what it offered. I was in the area again recently and cashed in a free Choice Privileges night to stay here again, although I noted that prices have come down somewhat from what they were seven years ago.

No major issues with my stay. The wi-fi didn't work when I was there seven years ago, but it worked fine this time. Comfortable beds, clean room, poor shower water pressure. The location is inconvenient to the interstate but is convenient to shopping and dining. It's a bit tricky to get to, as it's located behind the Red Lobster. Good hot breakfast.

One thing I did note was that it took a great deal of force to push the door handle down to open the door when trying to enter the room. I don't know if this was an issue with just my room or if it's the case with every room in the hotel. Someone with poor grip or hand/arm strength might have difficulty getting into their room.

I'd consider staying here again.

Nice Hotel in the heart of town.

Georgia Hon 29/12/2016 19:52

We checked in very quickly. This stay was on Dec. 23rd and they had a lot of rooms available. We were given a king room right on the main floor. It was pretty close to the front desk/breakfast rooms, but it was a nice quite spot. We were happy about that.
They did have a pool, but we didn't use it. The breakfast was very good with lots of choices. Also, the water pressure was very good in our room. The only draw back was this hotel was pretty far off the M-79 and right in the downtown area of Parkersburg. So it was about 4 miles from the expressway.

Service is even better than amenities

BrewsterPugon 27/11/2016 02:24

Attended a family reunion here. The space and facilities/amenities are top notch for a hotel if this size.

Very nice, modern, clean, and well maintained property. Unusually well suited to both family (with children) and business travel.

Dirty, Disgusting Hotel With Incompetent Management

mactudeon 11/11/2016 20:42

This hotel is a disgusting, dirty dump with incompetent management.

We had nine families staying here for a sporting event. We experienced multiple problems:

(1) Three of the rooms were dirty upon arrival and not cleaned at all during our two night stay. The bathrooms were particularly disgusting, and one of the rooms smelled like a cross between a litter box and a garbage can on a summer day. When one guest complained, she was told the Quality Control Manager had been sent home because she was earning too much overtime.

(2) Two of the rooms received wake up calls one hour earlier than requested on November 6th. Apparently, Comfort Inn is unaware of the national time change from daylight savings that occurs on that date.

(3) The hotel refused to do anything about a loud party in the room next to one of ours, and in the halls at 2 am. The front desk said there was nothing they could do because the phone in the party room was off the hook.

(4) The hotel charged my credit card for a second room that my friend had paid for with her credit card, and despite repeated calls over several days, the hotel has not corrected the problem. Interestingly, although all my calls were placed after 9 am, the manager was never there.

As one of the kids on our team said, "the only thing that didn't suck about that hotel was the bacon."

Not for those with asthma

MamaToBoyzon 20/10/2016 18:20

The hotel is smoke-free and pet-free but not mold-free. We tried 4 rooms and each room smelled very musty/moldy and it was made worse when we turned on the air conditioning. The 2-story hotel does not have an elevator. The pool area, breakfast, and housekeeping staff are the best features of the hotel but that does not make up for lack of cleanliness. Black mold is growing along the air conditioning. The desk chair was stained and filthy and the bathtub was gritty. It was a disappointing experience for a Comfort Inn.