Comfort Inn

What People are saying

Good stay...

Suzy Son 26/06/2017 19:04

We had a pretty good stay, we checked in late, around 10 pm and Mike the desk clerk was great. Very personable and friendly. The two ladies at check out not so much. I was given a receipt with balance due and told it would be zero when she opened her shift, did not offer to email my receipt or to get me a correct one. They seem two busy talking to each other.

The room was nice, not enough towels, be sure to ask for more at check in instead of realizing this after you step out of the shower. Room was clean, did have a slight "musty" smell.

Breakfast was ok, and the breakfast attendant was very friendly.

Average Accommodations

294beckygon 07/06/2017 20:35

We stayed at the Comfort Inn for one night last weekend when we were in town for a wedding. I was surprised that all of the hotels in Poplar Bluff have such high rates - I can easily find nicer accommodations in larger cities for lower prices. The staff was admittedly slow in checking people in, and our room was below what I would expect for the price. The shower looked particularly run-down, and the air conditioning unit was astoundingly noisy.

That being said, the room was workable and felt safe.

Nice hotel!

dogdazedon 29/05/2017 23:03

I recently stayed at the Comfort Inn in Poplar Bluff for a week, and was very happy with it. My room was clean and comfortable, the breakfast was tasty, and the staff just couldn't have been nicer. Looking forward to staying there again soon!

General Manager Lacking Safety Skills

John Bon 25/05/2017 04:21

The hotel was OK and we enjoyed our stay. Hovever, there were some problems with the breakfast offering and set up. Overall, I would say we were treated pretty well as Elite Diamond Members but when I confronted the General Manager, Katie Brendel, about a hazard with the morning breakfast Waffle Maker, I was given deflective, corporate excuses why it should remain unchanged. Instead, I was told the very hot Waffle Maker would remained placed on top of the very unstable, extremely- extremely- extremely warped drip tray making it very precaious, unbalanced and unsafe to operate and spin during the cooking cycle. I was appauled at Katie's apparent lack of knowledge and disregard for safety and her inability to think freely outside the corporate box. A substitute tray could easily have been used. And if not, the Waffle Maker should have been removed from the morning set up altogether. I hope Katie Brendel will learn to think more freely and critically on her own with good judgement if she is to remain the GM of this Comfort Inn. Also, I hope she learns to be less defensive and deflective towards cusomers who are actually trying to help with good advise. Additionally, the Hotel proclaims to be a 100% Smoke Free Environment yet guests and employees are allowed to smoke near the front door entrance and I have personally seen them do it many times during our week long stay. Most states require No Smoking within 25' from an Entrance or Window and if there is an Entrance covering or awning where patrons gather then the Law expands to 25' from the covering or awning, The constant stinch of cigarrette smoke as we came and went was dreadful and completely unnecessary. Finally, the hotel advertizes a pool, however it was closed, covered and not operating during our stay...

Friendly, comfortable, and pet friendly

Heather Mon 11/05/2017 03:04

My self, my elderly mother, my adult son, and our two cats were on our way home from a week touring around Texas and we were ready to be home again. As it happens, the region around the hotel had just experienced extreme flooding in the 4 days before our stay. This was not the property our room was reserved at; however, we were "walked" to this hotel when ours was overbooked and sold-out.

The room and the hotel were fully accessible, which pleased my mother. Our two cats were welcomed and quickly accommodated in the tiled bathroom with their food, water, and liter box, which pleased them. My son made instant use of the free Wi-Fi, which pleased him. And I was very impressed with the smooth lines of communication between our initial hotel and this upgraded hotel that allowed us to be quickly and professionally re-accommodated into a room with the right number of beds, that was handicap accessible, and at the same price as our original reservation. I will definitely stay with this family of hotels again on my future travels with pets and family.