Comfort Inn & Suites

What People are saying

Overnite stay travelling home

svxtreme13on 08/06/2017 01:49

Stayed at this hotel for the night coming back from a vacation out west. Clean, modern and accessible to I40. Booked through Choice Hotels for a discount for $66 a night . Excellent breakfast selection.

Brief overnight stay, will definitely stay here again!

Lisa Von 26/05/2017 06:02

We arrived very late in the evening. The desk clerk Drew Mitchell made our check-in so easy and quick. He was very pleasant to talk to, polite and extremely helpful. Our room was clean, the bed was comfortable and I appreciated the thick bath towels! We will definitely stay here again, maybe just to see Drew!

Awesome Hotel Employee

Rita413on 23/05/2017 02:53

I booked a room in Conway through Booking.com, I didn't realize it was I. Arkansas instead on South Carolina, the same hour I called the note to add an additional night and when the employee answered the phone he said Conway Arkansas. I realized the mistake! No manger was on sie and it was non refundable. I called tonight and explained the situation to an extremely helpful Juan who counted the manager and she is going to refund my money! Thank you so much! Juan went the extra mile!

Man came into our room with key

lancerjon 17/05/2017 03:14

After we checked in around 3:30 or 4:00 pm. A man unlocked our hotel door. He had a key. I was sleeping. My husband heard the door opening and jumped up and ran across the room as he was entering our room. Man claimed he was the room checker and was sorry front desk had not told him we had checked in.
Next morning when we left I complained to Front Desk about this man claiming to be a room checker, opening our door with key, and coming into our room. Person at front desk said she was the room checker and there was no male room checker. I was very upset. Thinking what if my husband had not been there or what if we were gone. What was he doing with a key to our room? I said surely you have cameras and can see who this was. Still haven't heard any feedback from them.

Nice staff but Need Renovation To Remove Odors

Texmissionon 15/05/2017 04:38

The front desk people were very friendly and helpful. After one night we moved to another hotel and were given a refund. The other hotel said they had another guest also move from this hotel due to the odor in the rooms. Usually this chain is very good so I am giving an average rating in hopes that they will rectify the problem. Maybe replacing the carpeting and air conditioning filters could solve the problem. It is a convenient property with a nice staff. The first floor room smelled of mold and when we tried to open the window there was mold above the air conditioner. Other amenities were fine but even when we tried to change to another room there was still the moldy odor so we had to change hotels.