Comfort Inn of Waterford

What People are saying

just okay

dolly306on 26/05/2017 10:06

this hotel was just fine for a place to sleep ask for the Jacuzzi room instead of just a shower you get a Jacuzzi which was a nice change overall it was clean coffee 24 hours staff very pleasant outdoor seating for smokers the breakfast in the morning is free and okay the one thing I did not like was the outside doors did not lock so anyone could be walking around

Nice enough hotel, but eat breakfast somewhere else

drtlambon 19/05/2017 14:16

The staff was nice, the room was comfy, but the sausage in the morning was inedible. When I checked out, I told the staff the sausage tasted spoiled. One of them said it was not, but that it does taste awful. The person had told their manager, but the manager refused to switch to a better tasting brand.

I paid a rate for my room, then went online to do some work via the hotel internet connection, and the rate there was less than what I paid! Like stores do, that rate should have automatically been changed on my reservation.

These two things stop me from ever staying here again.

Haven't even stayed there yet and staff rude

Mary Fon 23/04/2017 16:29

Note, that all reservations are not cancellable. Do to emergency our plans changed and tried to cancel reservation over a week before going and they will not allow us. The person who answered the 1-800 number was very rude about the entire thing. Not sure what we will do at this point but will definitely let our friends who live in area and recommended place about service.

State bowling tourney

sassenach1970on 09/04/2017 15:27

The only 2 things I have to say anything about were the breakfast rush seemed a bit overwhelming for the 1 lady I saw trying to take care of it and our door to our room slammed shut - there was no softly shutting it . Otherwise, the stay was great !!

Not likely to stay here again

TammiV64on 26/03/2017 14:13

We were in town with a local youth tournament on a weekend and so the place was very busy. On the positive side:

- the rooms were clean and in good condition
- the pool is larger than most you see at similar hotels
- the location is convenient
- the staff were friendly
- staff did kick out some people who made excessive noise in the hallways in the middle of the night, so kudos for responding this way to a bad situation

On the negative side:

- the hotel has been beat up, they are remodeling but doors, walls, etc. have been abused and there is fixing up to do
- hallway ventilation is terrible, every time you went in the hallway it smelled of cigarette smoke (fortunately the rooms did not)
- breakfast was completely inadequate for the crowd. Food was not impressive and long waits for all due to the crowds. One person trying valiently to take care of it all but management were not prepared at all to accommodate the number of guests
- no hot water in the morning! The staff did give us a $30 discount as a result, but it was still very inconvenient not to be able to take a shower in the morning.

Bottom line, if we are in the area again we will stay elsewhere