Comfort Suites Morristown

What People are saying

Clean room feiendly staff!

Joey Eon 12/01/2017 12:09

The only reason that I did not rate as excellent is that there are some minor maintenance issues in the room. The towel bar is coming off the wall ( please put a towel bar closer to th shower ). The tub and shower valve spins all the way around ( shouldn't do that ) makes it hard to find the temperature you want and to shut off. And the bath fan does not work. However the room was very clean and the staff was great. If I have to come bak to the area I will stay here for sure ! Oh and the bed is super comfortable!

Won't be back

Tony N Bon 24/08/2016 03:32

I was in town for business and we stayed here. The guy that works with me said he saw roaches at the coffee maker in the room. Then the next morning when I was getting in the shower there was a roach in the shower and 2 on the wall next to the frig. I've scratched all day long. 👎👎👎👎

Nice hotel, lousy room cleaning

Foster3803on 23/08/2016 08:23

The hotel was nice, great location that met our needs. Room was a little small to be considered a suite. The front desk staff were all very nice and professional.

We returned to the room after attending a funeral wanting to rest and relax. The cleaning staff had replaced the towels and emptied the trash, but that was it. The beds weren't made, one person in our party had slept on the sofa and they left the rumpled sheets spread out on the cushions. The bathroom wasn't touched except for swapping out the towels. The trash cans were full, so we had left some trash (plates, cups and empty water bottles) on the table next to a trash can; it was all still there, they hadn't taken it.

Also, the small refrigerator was leaking water onto the carpet.

Absolutely disgusting

Alibra1975on 04/07/2016 16:43

Room itself was okay, needs some updating. The disgusting part was the family of cockroaches sharing our suite. My husband went to the front desk with evidence to complain & was told they just sprayed that room, spray the whole hotel, it might actually take care of the problem.
Would I stay there again, to quote The Raven "Nevermore".

Cheerful welcome, but shame about the poor room maintenance

clogmaron 14/10/2015 05:00

As soon as we arrived to check in Brett was cheerful, welcoming and wanted to ensure that we had a comfortable stay. Brett's attitude (and the fluffy bathroom towels) are my reasons for rating at 3 rather than 2!
Our first room, 309, had a badly damaged AC casing which had been stuck together with tape. As the AC was only inches away from one side of the bed and I did not want to risk injuring my legs when I got out of bed, I asked for a room change.
We were then given the key to 306. The AC casing in this room was even worse, with sharp edges almost guaranteed to take a chunk out of my leg!
When I returned to reception I suggested a change of floor. Brett got the key for 213 and said he would check it out first, whilst I appreciated his offer, I said that I would check it myself and ring down if there was a problem. Third time lucky as this room did not have damaged AC casing. The bed was much further away from the wall too, so offered more space to move around.
Sadly, however, room maintenance was again poor. A bulb missing from the standard lamp, a large stain on the carpet near the sofa, bathroom vent blocked and one facecloth badly stained.