Denzong Regency (A Welcome Heritage Retreat)

What People are saying

Excellent Service

Deepak Basnet Con 16/08/2017 09:49

We are glad to write this review in behalf of our guest name Mr Shanmuganathan, as per our guest service was excellent and moreover its feel like home.

Thank you so much for the wonderful service and gesture to our client, it was glad to have partners like you.

Regards,
Deepak Chhetri
trip2hills

A historical heritage of the British Era.

MAHENDRANATHANon 09/08/2017 18:07

We spent two nights at this hotel and it was a memorable stay for all of us. I had booked this hotel having read the reviews on Trip advisor. The staff were excellent and looked into all our needs.I had the opportunity to meet the owner,a polished gentleman of the era gone by and he took great pride in saying that it was owned byhis late father who was an aritocrat in the early days in Sikkim.The rooms which were given to us were split level with a lounge and a balcony with a lovely view. The buffet breakfast was good with a wide variety of food both loval and international. The buffet dinner served was also very good and I would strongly recommend this hotel.

Excellent hotel lousy casino

Ankur Jon 01/08/2017 17:39

CASINO DELTIN A MAJOR RIP OFF . I must say that the the Denzong Heritage Hotel and it's staff which house the casino are perfect but the casino is nothing but a legalised way to fleece customers.I have been a regular and have always found the senior management as brusque to the point of rudeness.The final straw was on Saturday night when they refused to give me a cigarette and even refused to give or get some on payment.I had hardly started playing and walked out because of this attitude.While walking out,when I told the manager that the Rs 3500.00 that I had paid for entry had been a sheer waste , his expression was blank as if to say that they really couldn't care less and even when I said that I was going to Casino Mahjong in Mayfair because of their attitude,he was least bothered and did not even try to extend an apology or make amends..If they treat regulars like me in this manner , I shudder to think what they must be doing with new guests.
NEVER GO THERE.PLEASE VISIT MAYFAIR or THE ROYAL PLAZA if you want to visit a casino BUT NEVER THIS PLACE

Wonderful stay

Rabi Mon 24/06/2017 17:28

We were supposed to stay for a night but end up staying for two nights. All the staff where really helpful , especially Ms Anupama at the reception. We got a car arrange inspire of the on going issue. The rooms are beautiful and the view is amazing.

Beautiful property and outstanding staff!

Bhaskar Bon 21/06/2017 04:39

Just returned from Gangtok and felt like writing this review right away. Still can't believe that we made it safely back from Gangtok , with the agitation in the hills resulting in stoppage of all cabs on the Siliguri-Gangtok highway. It is really thanks to the outstanding staff at Denzong Regency that we made it. First up , they gave us good advice , that is to take the Sikkim state transport bus service. Most importantly Krishna Pandey from the hotel stood in a queue from 5 am in the morning, finally got our tickets at 10 am and then personally ensured that we got into the bus in time. No words can be enough to thank this person . All our travel arrangements were superbly coordinated by Akshaya, who ensured that we got the best cabs and great drivers . In fact the entire team of Renuka/Akshaya/Suman are really great - and so , I do feel that the hotel is in great hands.

This is a beautiful property with great rooms and suites which provide fabulous views of the hills as also the valley. Sitting in the room balcony with my tea in the morning to sounds of chirping birds and in the evening with a single malt listening to the crickets and the falling rain, is an experience I will never forget.