Econo Lodge Inn & Suites

What People are saying

WORST HOTEL EVER

MrsHadawayon 20/02/2015 15:31

This is by far the worst hotel we have ever stayed in. The room was filthy and had it not been raining and sleeting and so late at night we would have never stayed. The towels looked and smelled filthy, the carpet was filthy, there was a huge tangled wad of dirty extension cords crammed behind the head of the mattress where the lamp was plugged in (I feel sure this is a fire code violation). The computer in the lobby was absolutely useless, the ice machine near the lobby was out of order so I had to walk what seemed a mile to the next one. The night clerk was friendly enough but seemed to be inconvenienced by our arrival. We paid approx. 80$ for a few hours in a filthy dump. At check out I informed the MAnager of our complaints. He was rude and basically told me we should have gone somewhere else. And we should have. I would not recommend this place to a pig.

Unfit for man or beast

JF1345on 08/09/2014 13:24

Needing a pet friendly room, the choices are always limited. There was a festival in nearby Marietta, so this hotel was the only one with rooms remaining. Now I know why. No one would ever stay there more than once. The rooms were dirty, and the hallways were even worse. No way to use both the mini-frig and microwave at the same time, as they shared an outlet with a floor lamp nearby that was essential, due to the extremely poor lighting in the room. Biggest annoyance of all, was the fact that the shower was broken, and the toilet stopped flushing. If you have no choice but to stay here, make sure that you thoroughly check out all of the essential features (like the bathroom fixtures) before accepting the room. Wish I had! Live and learn.

Tried to scam me on a reservation.

Patrick Non 20/06/2014 01:13

I used their national reservation service and selected a hotel in Washington State. It is a booking three months in advance and it offered a reduced-rate 14-day advance booking which I chose. It returned TWO confirmations for this hotel in West Virginia. I saw they had already debited my card for $143. I called and asked to speak to the manager. I heard the clerk talking with "Mack" and was told he would call me back. After five calls this still hasn't happened. The clerks told me I have to get any refund from central booking who sent me to Guest Services, who sent me back to the hotel. I checked and it was the hotel who offers the advance purchase and the hotel who had debited my card. Guest Services told me this guy had done this to someone else too and only refunded when reported upon. This chain is, otherwise, pretty good but this franchisee is to be avoided!! My bank is going to reverse the charge. Still no cooperation from Mack.

Be careful with the Guesthouse reservation system. In two reservations I got two errors. The other hotel was very cooperative.

The date of stay below is incorrect. The reservation was for Sept. 2014.

Dirty & Smelly rooms!!!!!

Maggiemay1962on 16/02/2014 06:43

The room we stayed in was dirty had not been cleaned. Second it was 20 degree outside and the heat was not on 2 hours before it was warm enough to take my coat off. Third it smelled musty & mildew. Still in shock and regret that I stayed there. The hallway was dirty dingy dark. And last but not least the parking lot had not been cleaned of snow!!!

Worst stay in awhile

erin hon 03/06/2013 20:21

The hotels was ok. My room was not very clean. Looked like they had rushed to go home and did a quick pass thru. The night manager was very polite and did everything in his power to help me. When I checked out in the morning I was treated terribly. The manager acted like I was not even in the room. When he finally addressed my concern he spoke to me in a very condescending tone and the woman who worked with him was just as rude. I will never return to this place. if you value the way you are treated, this is not the place to go.