- Ermitage Du Riou
- Check Price
- HOTEL DETAILS
- PHOTOS
- LOCATION
- REVIEWS
Ermitage Du Riou
26, Avenue Henri Clews,Mandelieu-La-Napoule,FR,France
132 ReviewsProperty Location With a stay at Ermitage Du Riou in Mandelieu-La-Napoule (La Napoule), you'll be minutes from Chateau Beach and Fon Marina Beach. This 4-star hotel is within close proximity of Cannes-Mandelieu Golf Club and Sable d'Or Beach. Rooms Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies where you can take in sea and river views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers. Rec, Spa, Premium Amenities Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities include complimentary wireless Internet access and babysitting/childcare. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free valet parking is available onsite.
View More
26, Avenue Henri Clews,Mandelieu-La-Napoule,FR,FranceSimilar hotels in bangalore
R�sidence Club mmv Cannes - Mandelieu Resort & Spa
4, avenue Gaston Defontmichel,Mandelieu-La-Napoule,FR,France 374 Reviews
Pullman Cannes Mandelieu
605 Avenue Du General De Gaulle,Mandelieu-La-Napoule,FR,France 972 Reviews Hotel Details
Ermitage Du Riou
26, Avenue Henri Clews,Mandelieu-La-Napoule,FR,France 4 Star HotelGENERAL
Property Location With a stay at Ermitage Du Riou in Mandelieu-La-Napoule (La Napoule), you'll be minutes from Chateau Beach and Fon Marina Beach. This 4-star hotel is within close proximity of Cannes-Mandelieu Golf Club and Sable d'Or Beach. Rooms Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies where you can take in sea and river views. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature makeup/shaving mirrors and hair dryers. Rec, Spa, Premium Amenities Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities include complimentary wireless Internet access and babysitting/childcare. Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free valet parking is available onsite.
Hotels Photos
Hotel Location
Ermitage Du Riou
26, Avenue Henri Clews,Mandelieu-La-Napoule,FR,FranceRating from 132 reviews
Sleep QualityRooms
ServiceValueCleanlinessWhat People are saying
An amazing hotel but service needs work
Hannahrejohnsonon 07/08/2017 17:46I've been visiting Mondelieu-la-Napoule every year for almost my entire life! My family and I have stayed at L'Ermitage more times than I can count and have continued to return there for many consecutive years. It's one of our favourite places in the world and the hotel has always been a delight to stay in.
However, having recently returned from a trip there, I am disappointed to say that the service has decreased so much, I think we would re-consider returning. The rooms have always been clean and well taken care of, and although they have been beautifully refurbished recently, we were put in a room that had clearly had smokers staying in there before. The room stank of stale smoke and the hotel staff were fairly unsympathetic about it. After somewhat of a fuss was made, they did agree to put us in a different room, which we were grateful for - but the gesture was tarnished by the amount we had to fight for it. We would never have had to do that 2-4 years ago.
The breakfast is now completely self service, and although eating on the balcony is a spectacular way to spend your morning, we missed the service, particularly when it came to the coffee that is now a 'help yourself to Espresso capsule and make it yourself in a machine' situation, which I'm very familiar with because I do it at home every day. They used to serve pots of delicious coffee that could be enjoyed in abundance throughout your breakfast was very much missed. Part of the pleasure of coming on holiday is to get away from daily routines and enjoy some French culture and cuisine, and should be something we see in a 4 star hotel.
We missed the service around the pool. Lovely waiters and waitresses used to come around every hour or so and ask if you would like any refreshments or a fresh towel. Now, you have to go up to the restaurant bar and order it yourself. A small touch that makes all the difference. At one point we were actually told where to find the towels ourselves in the cupboard under the pool, which again is not the service I expect to see in a 4 star hotel.
They also got rid of their gym recently which was, granted, a small room with some simple equipment in but it was very convenient and was an excellent touch. The gym is now a 15 minute drive away, and barely worth the visit..
I really hope the hotel takes on some of these comments and reconsiders the direction the hotel is going in. It genuinely used to be a fantastic place to stay, a real treat in fact! It's in a wonderful location with stunning views, it deserves to be AMAZING not average.
Very nice hotel, with excellent service
g_bessemanson 07/08/2017 09:27We had a nice room, bathroom was excellent. Bed is very good.
The hotel is located near by the harbor, with we prefer,
The personel is very friendly and offers an excellent service!
Everything is very clean.
A friendly hotel
odd630on 05/08/2017 16:56The hotel is very nice. My room had a small balcony towards the seaside. It is very quiet at night, and the personell is always smiling and helpfull. The breakfast was taken at the balcony towards the cannel, and was rich and tasty. I recommend this hotel!
Our Stay in France
Patrick Bon 11/07/2017 23:51Our stay was only one night but it was a good experience. The staff were most helpful and friendly. The location was wonderful for our needs. We certainly would recommend this hotel to our friends and family.
Mixed experience
Michael Hon 22/06/2017 18:25All the staff were really friendly and good. Nice location and pretty hotel but very, very expensive for what it is.
Specific downsides: Annoyingly I specifically requested a king / queen sized bed as I am 6 feet 2 inches tall and we were given two single beds (made up individually as such) which were merely pushed together.
Worse still this "4 star hotel" had no functioning kitchen - or so we were told when we requested room service. This was not 3 am room service either but just something simple at 2000. Only thing on offer was either meat or cheese sandwiches, nothing hot or any salads even. No idea how they managed to provide the advertised breakfast in the morning. I guess that makes it a 4 star hostel, not a hotel. Despite very apologetic front desk no offer of a refund was made at check out by way of compensation.
The shower in this expensive "deluxe room" was merely an attachment to the bath taps in the bath so was very restricted and difficult to use.