What People are saying
Couple stay
Angelina P on 19/08/2017 13:49
Nice stay. Nice swimming pool not that big. Relaxing environment. Food not that good, it could be better. Beach very close and lovely. Staff very friendly and welcoming.
Normal room, nothing impressive.
You can find somewhere better! Don't bother booking!
Lou_F1988 on 19/08/2017 00:15
We are currently staying at the hotel and I had to write this review.
I cannot understand how anyone has rated this hotel as "luxury" or "amazing".
My points may seem petty but after paying €2500, for 10nights, room and breakfast, I am really annoyed.
On a positive side the staff are VERY friendly, I can't fault them.
It's the hotel and the way the owners are running the place that is really the problem.
Firstly the rooms are NOT clean, with alot of the facilities broken. They claim to have a safety deposit box in the room, it is just a metal box with no key or code. You can leave you valuables at reception at a cost, which is stupid!!!
The bathroom is dirty and they give you horrible towels (that are way too small) , and the shower was broken on our first day here.
The beds are so uncomfortable...I mean really uncomfortable! I have camped on better beds! and some of the sheets were dirty.
The breakfast is HORRIBLE!!!! Cheapest food they could find is available at the buffet. I went to the local Aldi in the end and bought fruit and cereal etc. we ended up just using their bowls and some bread.
It seems to be a good place for kids (all the kids here seem to having a great time because I can hear them from my room half the night) ;)
The pool is nice, but again alot of stuff is broken- umbrellas, sun loungers, showers.
Just go somehwere else- another hotel in the area, an air BnB.
Our other family members (sister) rented a lovely air bnb about 5mins away.
Great location
audilady on 31/05/2017 08:49
The second time we have stayed in this hotel. Great staff, fabulous views and spotless room. Very good breakfasts but rather disappointing dinner but more to do with our choice rather than overall quality. We booked on the day for a short stay and were given very attractive rates by the receptionist. Mainly Spanish and German guests but we had a very good welcome and English spoken by everyone including the chambermaid. We would have no hesitation in going again. Relaxing and peaceful
Good Hotel but Spoiled by Poor Food Quality.
Coffeeman18 on 12/05/2017 16:52
Stayed there this month May 17.Very nice hotel with generally very pleasant and helpful staff.Hotel with great views, not plush and worn in places but as should be expected for a Spanish 4 star. Fabulous and very clean outdoor pool, well supported at times but no bar open to serve the guests, even at weekends, and with another indoor rather sad and neglected pool with none of the toys and fountains working.
Access to the beach front 200 metres below denied without a long walk due to rock falls, not the hotel's fault but was a problem for some.
NOW - Had very much looked forward to trying and tasting some true Spanish food as advertised and had booked on a half board basis for that very reason but were very very disappointed with the quality and at times appalling standard of poor 'International' type food. Why do hotels do that when they have so much to offer in their country but just serve up bland and re-hashed and at times re-heated stuff from lunch, to hide behind this dreadful 'International' tag, which probably really suits no-one. Breakfast was no better with no cooking service and eggs, scrambled and fried sometimes cooked well in advance, burnt and dry and solid and where they get the bacon from who knows as it was so thin it taste of nothing. Very limited bread and pastries etc.etc. etc..for a 4 star
Came to a head on the last night there which happened to be on my wife's 'big' birthday where there was nothing left for her to eat at 7.45 pm. the vegetables were all gone, not even a potato, chip or carrot, if there ever were any, the fish was dried out and the meat the same, with the 'show cook' seemingly not up to the job and missing most of the time.The same old starters and desserts were there again and were the same every night. That last night I had to have a partial salad and the wife gave up and we went elsewhere. When we asked some of the waiting staff, who were lovely if clearly helpless, why it was always the same and so bad and getting even worse by the day, the answer was that 'the kitchen did not have a clue' and some said that they 'would not eat there' - their words.
Enough said really, but if that is the best you can do Senor Sanchez then I think you may have to make considerable efforts to change things and quickly, as from what we have seen and witnessed the hotel will soon gain a currently well deserved reputation.
Would have liked to be more positive as the hotel could be so good, but after experiencing so many faults on the catering side would probably be afraid to return for what we had expected this time to be a special holiday, but simply spoiled mainly by the lack of any catering skills.
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Great hotel
Spyridon L on 26/04/2017 17:16
This is one of the best beach hotels I have stayed in. Clean, modern with a luxury feel at an affordable price! The hotel is located in a very quiet location amongst villas. There is not much to do around but lively Conil de la Frontera is a short 5-minute drive. Our room was spacious with a nice patio and lovely sea views. The pool area looked great - the beach was a 10-minute walk. We also had the half-board option and enjoyed the food selection and quality thoroughly. Last, the staff was great - I really don't understand some reviews claiming that non-Spanish customers tend to feel unwelcome here - we are not Spanish-speaking and everyone was very polite and courteous. Overall an excellent stay - I would definitely come back soon.